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- Tasks: Manage customer-facing unified network services like telephony and video conferencing.
- Company: Join a dynamic team in York, offering hybrid work options.
- Benefits: Enjoy flexible working with 2 days on-site and opportunities for continuous improvement.
- Why this job: Be part of a cutting-edge UC network strategy that impacts real-world communication.
- Qualifications: Experience with TCP/IP, LAN/WAN, and cloud-based telephony systems is essential.
- Other info: Ideal for tech-savvy individuals eager to enhance their skills in a collaborative environment.
The predicted salary is between 36000 - 60000 £ per year.
The role will be responsible for customer facing unified network based services such as Unified Communications, Telephony, Mobile Services and Video Conferencing.
Development of the UC network strategy including network design and roadmap.
Knowledge and experience:
- Day to day operational performance of the UC network to agreed SLAs and KPIs.
- Changes to the UC network to meet ongoing business demands.
- Cloud Based telephony systems - Ring Central, 8x8.
- Delivering continuous service improvement.
- Emergency response to critical incidents.
- Thorough knowledge of TCP/IP and concepts including LAN, WAN and WLAN.
- Experience of running network security.
- Proven technical experience of local area networks, Internet services, telephone systems, call centre services, mobile services, video conferencing, telephony and other hardware and software.
- Experience of working with third party providers of network services.
- Unified communications solution delivery and support.
- Delivering/supporting fixed line and NGN/VGN services.
- Delivering mobile technology (hardware and services).
- Video conferencing solution architecture and delivery.
- Experience of running an MDM solution.
- Technical knowledge of customer network systems.
If you are interested and looking for a new role, please apply with a copy of your CV or email.
UC Network Engineer employer: Investigo Change Solutions
Contact Detail:
Investigo Change Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UC Network Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Ring Central and 8x8. Having hands-on experience or certifications in these platforms can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the Unified Communications field. Attend industry events or join online forums to connect with others who work in similar roles. This can lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare to discuss your experience with cloud-based telephony systems and network security during interviews. Be ready to provide examples of how you've successfully managed these systems in previous roles.
✨Tip Number 4
Research StudySmarter's approach to Unified Communications and their current projects. Tailoring your conversation to align with our goals can demonstrate your genuine interest in the role and the company.
We think you need these skills to ace UC Network Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Unified Communications, network design, and cloud-based telephony systems. Use specific examples that demonstrate your knowledge of TCP/IP, LAN, WAN, and WLAN.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Emphasise your experience with third-party network service providers and your ability to deliver continuous service improvement.
Showcase Technical Skills: In your application, clearly outline your technical skills related to local area networks, video conferencing, and mobile technology. Mention any relevant certifications or training that support your expertise.
Highlight Problem-Solving Abilities: Include examples of how you've responded to critical incidents in the past. This will demonstrate your capability to manage emergencies effectively and maintain operational performance within agreed SLAs and KPIs.
How to prepare for a job interview at Investigo Change Solutions
✨Showcase Your Technical Expertise
Be prepared to discuss your knowledge of TCP/IP, LAN, WAN, and WLAN in detail. Highlight any specific experiences you've had with cloud-based telephony systems like Ring Central or 8x8, as well as your understanding of network security.
✨Demonstrate Problem-Solving Skills
Since the role involves emergency response to critical incidents, be ready to share examples of how you've successfully handled network issues in the past. This will show your ability to think on your feet and manage high-pressure situations.
✨Understand the Business Needs
Familiarise yourself with the company's current UC network strategy and be prepared to discuss how you can contribute to its development. Showing that you understand the business demands will set you apart from other candidates.
✨Prepare Questions for the Interviewers
Have a few insightful questions ready about the company's approach to unified communications and their future plans. This demonstrates your genuine interest in the role and helps you assess if the company is the right fit for you.
