At a Glance
- Tasks: Provide operational support and maintenance for Cisco collaboration platforms.
- Company: Leading tech firm specialising in enterprise telephony solutions.
- Benefits: Competitive daily rate, hands-on experience, and professional growth.
- Other info: On-site role with opportunities for continuous service improvement.
- Why this job: Join a dynamic team and enhance your skills in cutting-edge collaboration technologies.
- Qualifications: Active SC Clearance and advanced knowledge of Cisco VoIP technologies required.
The predicted salary is between 45000 - 55000 £ per year.
We are seeking an experienced Cisco Voice & Collaboration Engineer to provide operational support, maintenance and project delivery across enterprise telephony and videoconferencing environments. The role focuses on 2nd and 3rd Line support, incident resolution, infrastructure maintenance, and continuous improvement of Cisco-based collaboration platforms including CUCM, Unity Connection, Webex and Cisco videoconferencing solutions.
Key Requirements
- Must have Active SC Clearance & be a sole UK national.
- Advanced knowledge of Cisco VoIP technologies including CUCM, Unity Connection, Jabber, Cisco IP Phones, Cisco SBS, VG2xx gateways, Webex, Cisco videoconferencing solutions (endpoints, TMS, Pexip), with proven experience providing 2nd and 3rd Line support, incident resolution, operational maintenance, project delivery, and administration of enterprise telephony and collaboration environments.
- Strong understanding of SIP and H.323 protocols, alongside experience with Kurmi, Telsica and PeterConnects administration tools.
- Experience maintaining technical documentation, contributing to knowledge bases, delivering knowledge transfer to support teams, and supporting continuous service improvement activities.
- Knowledge of VMware technologies including VMware vSphere and vSAN storage.
- Good understanding of WAN/LAN networking, security principles, system administration and desktop environments.
- Strong troubleshooting, communication and stakeholder management skills within enterprise environments.
- Fluent English language skills, both written and verbal, with the ability to operate effectively in an international environment.
Locations
Cisco Voice & Collaboration Engineer - Active SC in Fareham, Hampshire employer: Investigo Change Solutions
Investigo Government Solutions offers an exceptional opportunity for the Chief of Police role within the Royal Falkland Islands Police, set in a stunning and safe environment that promotes a great quality of life. With a strong sense of community, competitive salary packages, generous leave, and relocation support, employees can thrive both personally and professionally. The collaborative work culture, combined with unique wildlife and proximity to South America, makes this position not only rewarding but also a chance to make a significant impact in a diverse community.
Contact Details:
Investigo Change Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Cisco Voice & Collaboration Engineer - Active SC in Fareham, Hampshire
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We think you need these skills to ace Cisco Voice & Collaboration Engineer - Active SC in Fareham, Hampshire
Some tips for your application 🫡
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Tailor Your Cover Letter:For a temporary role at Investigo Change Solutions, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at Investigo Change Solutions can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
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How to prepare for a job interview at Investigo Change Solutions
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In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at Investigo Change Solutions. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
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✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at Investigo Change Solutions.
