Head of Strategy and Business Operations in London

About InvestEngine

InvestEngine is everything the modern investor should need. Unbeatable value, market-leading automation, and built for easy, long-term investing. We've built a strong foundation, have over £3 billion invested, award-winning service, and a passionate team — now we're ready to scale.

About The Role

As Head of Strategy & Business Operations, you will operate at the intersection of strategy, operations and executive decision-making, combining analytical judgement with hands-on execution. You will work closely with the CEO as part of a lean leadership team, leading the Strategy & Business Operations function and a team of five.

You will translate high-level objectives into clear execution plans, operating rhythms, KPIs and measurable outcomes, acting as an integrator who drives delivery across every function in the business rather than managing a large team of your own. This is a newly created role: much of the framework you will run does not yet exist in a formal shape, and building it is a core part of the job.

What You'll Be Doing

• Operating Model & Company Rhythm
  • Design and run InvestEngine's company operating model, including the goal cycle, executive meeting architecture, business reviews and decision governance.
  • Own the quarterly goal cycle end to end, working with function leaders to set targets that are ambitious, measurable and owned.
  • Run the executive cadence so that decisions are made once, documented and acted upon, and surface risks and slippage early.
• Strategy & Planning
  • Own the annual and multi-year strategic planning process, from framing the agenda to a plan the leadership team commits to.
  • Partner with the CEO and leadership team on strategic planning, prioritisation and resource allocation.
  • Structure and answer the company's most significant open questions, including market sizing, prioritisation and build-versus-buy decisions.
  • Bring an independent, evidence-based point of view to executive discussions, including where it differs from the prevailing one.
• Cross-Functional Delivery
  • Own the portfolio of company-wide initiatives, with clear prioritisation and formal start and stop gates.
  • Lead high-impact initiatives end to end, resolving delivery challenges directly rather than escalating them.
  • Embed completed work with the function that will own it as business-as-usual, leaving no residual dependency on your team.
• Performance & Reporting
  • Own the monthly CEO pack and quarterly Board pack, produced from a single, trusted source of truth.
  • Develop the KPI framework covering commercial performance, delivery, customer outcomes, cost efficiency and operational risk.
  • Build the analysis yourself, working with Data & Analytics on the underlying infrastructure.
• Team Leadership
  • Lead, develop and grow a team of five, setting remits, priorities and standards, and hiring into open roles.
  • Partner closely with leaders across Product, Technology, Platform Operations, Marketing, Data & Analytics, Finance, Compliance and People, securing outcomes from teams that do not report to you.
  • Apply AI and automation practically to reporting, planning and internal workflow to keep the function lean as we scale.

What We’re Looking For

• Significant experience (typically 8+ years) across strategy and operations in fintech, financial services or another high-growth, regulated environment.
• Demonstrated experience building a company operating model rather than administering one designed by someone else, and securing genuine adoption by a leadership team.
• Proven track record leading company-wide initiatives end to end, including embedding them into business-as-usual and stopping those no longer worth the investment.
• Experience managing a team of four or more strategy, operations or programme professionals, with evidence of raising performance.
• Strong commercial and analytical judgement; you build your own models and argue from the numbers.
• Proven ability to influence senior stakeholders and secure outcomes without formal authority.
• Comfortable in fast-paced environments with limited existing structure, and credible with a CEO, an executive team and a Board.

What Will Make You Stand Out

• Experience in FCA-regulated financial services, particularly a retail investment, wealth or savings platform.
• Consulting, VC or private equity pedigree alongside substantial in-house operating experience.
• Track record of P&L ownership or measurable commercial performance improvement.
• Experience establishing data, analytics or AI capabilities to support executive decision-making.

Why Join InvestEngine?

• Partner directly with the CEO on the strategic agenda, and play a central role in how a fast-growing UK investment platform is run.
• A genuine blank page: you design the operating model, then run it.
• Lead an established team of five, with open roles to shape and hire yourself.
• A transparent, open culture with collaboration across every function.
• Hybrid working, London-based — in-person collaboration with flexibility.

Our Hiring Process

• Introductory call with our Talent team
• Interview with a member of our leadership team
• Case discussion based on a real InvestEngine problem
• Final interview with our CEO