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For Companies At a Glance
- Tasks: Lead the design and delivery of back-office automation strategies for operational excellence.
- Company: Join InvestEngine, a modern investment platform with a passionate team and award-winning service.
- Benefits: Impactful work from day one, remote flexibility, and opportunities for growth.
- Why this job: Shape the future of investing by driving automation and efficiency in operations.
- Qualifications: Experience in product ownership or operational automation, ideally in financial services.
- Other info: Collaborative culture with a focus on transparency and continuous improvement.
The predicted salary is between 48000 - 72000 £ per year.
About InvestEngine
InvestEngine is everything the modern investor should need. Unbeatable value, market-leading automation, and built for easy, long-term investing. We have built a strong foundation, have over £2 billion invested, award-winning service, and a passionate team, now we are ready to scale.
About the Role
We are looking for a Head of Product – Back Office Operations to lead the design and delivery of InvestEngine's back-office automation strategy. This role is pivotal in shaping a cost-efficient, compliant, and scalable operational foundation for our growth. You will be responsible for reducing manual work, embedding compliance by design, and building systems that enable operational excellence.
Working at the intersection of Product, Operations, and Technology, you will translate complex business requirements into a cohesive automation roadmap that strengthens every part of InvestEngine's operational backbone. You will also lead the cross-functional Ops Automation Guild, driving collaboration and alignment across the organisation.
What You’ll Do
- Own and deliver the end-to-end back-office automation strategy, focusing on scalability, compliance, and operational efficiency.
- Translate business requirements into a clear automation roadmap and measurable delivery milestones.
- Lead delivery of automation initiatives across core operational areas (e.g. CASS reconciliations, journals, workflow automation, CRM migrations).
- Embed compliance by design and ensure auditability and traceability are built into automated processes.
- Drive measurable reductions in manual work and operational errors through smart process redesign and data-led prioritisation.
- Build and lead a cross-functional Ops Automation Guild to foster collaboration and continuous improvement across teams.
What We’re Looking For
- Proven experience within product ownership or operational automation, ideally within financial services or investment operations.
- Deep understanding of back-office and middle-office processes in retail investment products or asset servicing.
- Strong delivery track record — able to define, own, and execute automation roadmaps end-to-end.
- Expertise in embedding compliance by design and integrating audit controls into product workflows.
- Skilled in data-driven decision-making, process mapping, and optimisation for scale.
- Confident influencing across teams and senior stakeholders, aligning Product, Operations, Compliance, and Tech.
Nice to Have
- Background in leading or contributing to automation guilds or design councils.
- Experience managing migrations from legacy systems (e.g. Django, CRM) to scalable automated frameworks.
How We Work
We are a lean, fast-moving team that values clarity, ownership, and transparency. You will have the freedom to experiment, the responsibility to follow through, and the backing of a team that values clear thinking and open dialogue. We believe in solving problems at the root, not just treating the symptoms.
What We Offer
- Impact from day one: You will take on meaningful work from the start, tackling real challenges that drive the stability, efficiency, and growth of our business.
- Room to grow: As we scale, you will have opportunities to expand your responsibilities, influence how we work, and help shape our long-term direction.
- Transparent and open culture: We share decisions openly, keep communication channels clear, and encourage collaboration across every part of the business.
- Supportive, high-calibre team: Work alongside talented professionals who are experts in their fields — smart, driven, and generous with their knowledge.
- Remote first and flexible: Work in the way that best suits you. We focus on results, not rigid hours, and trust you to manage your time effectively.
Our Hiring Process
- Introductory call with our Talent team
- Gamified cognitive assessment to understand how you think and problem-solve
- Competency interview focused on your experience in operational risk and controls (may include a short task or case study)
- Senior leadership interview to explore alignment with our culture, values, and strategic direction
Head of Product – Back Office Operations in London employer: InvestEngine Limited
Contact Detail:
InvestEngine Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Product – Back Office Operations in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at InvestEngine. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by understanding their back-office operations inside out. Brush up on automation strategies and compliance practices so you can speak their language and show you're the perfect fit.
✨Tip Number 3
Showcase your past successes! Be ready to share specific examples of how you've driven operational efficiency or led automation projects. Numbers and results speak volumes!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the InvestEngine team.
We think you need these skills to ace Head of Product – Back Office Operations in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in product ownership and operational automation. We want to see how your skills align with our back-office operations needs!
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you’ve successfully delivered automation initiatives or improved processes. We love seeing measurable results that demonstrate your impact!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role!
How to prepare for a job interview at InvestEngine Limited
✨Know Your Automation Inside Out
Make sure you have a solid grasp of back-office automation strategies and how they apply to financial services. Be ready to discuss specific examples from your past experience where you've successfully implemented automation, focusing on scalability and compliance.
✨Translate Complexity into Simplicity
Prepare to explain how you can take complex business requirements and turn them into a clear automation roadmap. Use straightforward language and be ready to outline measurable milestones that demonstrate your ability to deliver results.
✨Showcase Your Collaborative Spirit
Since this role involves leading a cross-functional Ops Automation Guild, highlight your experience in fostering collaboration across teams. Share examples of how you've influenced stakeholders and aligned different departments towards a common goal.
✨Data-Driven Decision Making is Key
Be prepared to discuss how you've used data to drive decisions in your previous roles. Bring examples of process mapping and optimisation efforts that led to significant reductions in manual work or operational errors, showcasing your analytical skills.
