At a Glance
- Tasks: Lead and develop a dynamic design team, driving innovation and quality in product and marketing.
- Company: Join InvestEngine, a forward-thinking ETF investment platform focused on user-friendly experiences.
- Benefits: Enjoy flexible working, career growth opportunities, and a supportive team culture.
- Other info: Collaborate with talented professionals and leverage AI tools to enhance design efficiency.
- Why this job: Make a real impact on design quality and customer experience in a growing fintech environment.
- Qualifications: 5+ years in product design and 3+ years managing design teams, with strong analytical skills.
The predicted salary is between 80000 - 100000 £ per year.
About InvestEngine
InvestEngine is an ETF investment platform for individuals and businesses. We focus on making investing simple, low-cost and transparent, with a product that customers actually enjoy using. We operate in a regulated environment and put a lot of care into clear, fair communication and a strong customer experience across our app, web, and all customer touchpoints. Design plays a central role in how our product is perceived and used. It is one of the key differentiators for our customers, and we are looking to strengthen how the function operates as we continue to grow.
The role
We are looking for a Head of Design to manage the day-to-day operation of the Design team across both product and marketing. This is a management and leadership role — you will be responsible for the team's output: ensuring designers deliver high-quality, consistent work at pace, and that design decisions are increasingly grounded in data, user research, and structured UX analytics. You will work closely with Product and Marketing to ensure design work is well understood, well prioritised, and delivered to a consistently high standard. A key part of the role is evolving how the team works — building on existing structure with clearer ownership, data-driven prioritisation, and actively leveraging AI and modern tools to increase speed, quality, and scalability of design work. You will manage a team of designers embedded across different streams, maintain a clear view of all design work, and ensure consistency across the product and brand. You will also be responsible for hiring as the team grows.
What you'll be doing
- Managing and developing the design team — running structured 1:1s, setting goals, providing regular feedback, and supporting career development for designers across product and marketing streams
- Driving practical adoption of AI across the team — identifying tools, introducing them into workflows, and ensuring they are used to improve output rather than as isolated experiments
- Hiring as the team grows — defining requirements, running interviews, onboarding new hires
- Running usability tests and user research — using existing tools and processes to test designs, gather evidence, and feed findings into prioritisation and design decisions
- Owning design delivery and SLAs — defining intake processes, setting tiered turnaround SLAs, tracking on-time delivery, and measuring stakeholder satisfaction with design as a function
- Working closely with Product and Marketing to shape work early, clarify requirements, and align on outcomes
- Governing design quality — reviewing the team's output, maintaining quality standards and review gates, ensuring consistency across product and brand without carrying individual design work
- Building on and scaling the team's existing processes, visibility, and ways of working as we grow
- Scaling the design system — driving adoption across designers and engineers, tracking component reuse, identifying gaps, and ensuring the system accelerates delivery
- Helping marketing designers produce stronger, more effective work by shaping briefs and direction
What we're looking for
- 5+ years of experience in product design (or equivalent), with a strong foundation in design craft even though this role does not involve individual design work
- 3+ years of people management experience — hiring, managing, and developing designers day-to-day
- Experience scaling a design team
- Proven ability to introduce and embed AI tools or workflows that improve team efficiency and output
- Strong analytical skills — experience using data (usability testing, journey analytics, CX metrics, NPS/CSAT) to inform and prioritise design work
- Comfortable running usability tests and user research using provided tools and translating findings into actionable design priorities
- Excellent English communication skills (written and spoken), with the ability to review and improve customer-facing language for clarity and context
- Strong organisational and delivery management skills — experience defining SLAs, intake processes, and tracking design delivery across multiple workstreams
- Good design judgement and a clear understanding of what high-quality design looks like, combined with the ability to govern quality through review and standards rather than individual output
- Ability to work closely with cross-functional stakeholders, measure satisfaction, and build effective, trusted relationships
- Comfort operating across both product and marketing contexts
- Experience in fintech or another regulated environment, or a strong personal understanding of investing and financial products
- A structured and pragmatic approach, with a focus on delivery, clarity, and measurable outcomes
Nice to have
- Experience working on both product and marketing design within the same team
- Experience contributing to or scaling a design system, including driving engineering adoption
- Experience setting up UX dashboards or integrating design metrics into product analytics
- Experience with structured goal-setting and performance management frameworks
Why this role matters
Design is a key part of InvestEngine's product and brand. As we grow, we want to ensure that quality and consistency scale with us — and that design becomes a measurably impactful, data-informed function, not just one that relies on good taste. This role is critical in making that happen — building the team, using the research and analytics tools we provide to ground decisions in evidence, and bringing the structure, clarity, and operational rigour the function needs to deliver at the scale the company requires.
What we offer
- Impact from day one — You’ll work on visible, meaningful marketing initiatives that shape how InvestEngine presents itself to customers and partners.
- Room to grow — As the company and Experience team evolve, there will be opportunities to expand your scope and influence how marketing design is done.
- Transparent and open culture — We share decisions openly, encourage clear communication, and value thoughtful challenges.
- Supportive, high-calibre team — You’ll work alongside experienced colleagues across design, product, marketing, and support who care about quality and clarity.
- Flexible working setup — Work from our London office or remotely.
Head of Design employer: InvestEngine Limited
InvestEngine is an exceptional employer that prioritises a transparent and supportive work culture, fostering open communication and collaboration among high-calibre teams. As the Head of Design, you will have the opportunity to make a significant impact from day one, driving meaningful marketing initiatives while enjoying flexible working arrangements in our London office or remotely. With a strong focus on employee growth and the integration of modern tools, InvestEngine empowers its team members to evolve alongside the company, ensuring a rewarding and dynamic career path.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Design
✨Tip Number 1
Network like a pro! Reach out to people in the design industry, especially those at InvestEngine. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Show off your portfolio! Make sure it highlights your best work and showcases your design process. Tailor it to reflect how you can contribute to InvestEngine's mission of making investing simple and enjoyable.
✨Tip Number 3
Prepare for interviews by understanding InvestEngine’s products and their design philosophy. Be ready to discuss how you can enhance user experience and drive data-informed design decisions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the InvestEngine team.
We think you need these skills to ace Head of Design
Some tips for your application 🫡
Show Your Passion for Design:When you're writing your application, let your love for design shine through! Talk about what excites you about the role and how you see design impacting user experience. We want to feel your enthusiasm!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your experience and skills, especially those that align with managing a design team. We appreciate clarity just as much as you do!
Highlight Your Leadership Skills:Since this is a management role, make sure to showcase your experience in leading teams. Share specific examples of how you've developed designers and improved processes. We’re looking for someone who can inspire and guide our team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at InvestEngine Limited
✨Know Your Design Fundamentals
Make sure you have a solid grasp of design principles and methodologies. Brush up on your knowledge of user experience, usability testing, and data-driven design decisions. Being able to articulate how these elements influence your design process will show that you're not just a creative thinker but also a strategic one.
✨Showcase Your Leadership Skills
As a Head of Design, you'll be managing a team, so it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams in the past, focusing on goal-setting, feedback processes, and career development for designers. Highlight any experience you have with scaling teams or introducing new tools that improved efficiency.
✨Familiarise Yourself with AI Tools
InvestEngine is keen on leveraging AI to enhance design workflows. Research and be ready to discuss specific AI tools you've used or are familiar with, and how they can be integrated into design processes. This shows that you're forward-thinking and ready to embrace modern solutions to improve output.
✨Prepare for Cross-Functional Collaboration
You'll need to work closely with Product and Marketing teams, so be prepared to discuss how you've successfully collaborated with other departments in the past. Think about how you can align design work with business goals and customer needs, and be ready to share examples of how you've navigated stakeholder relationships effectively.
