Overview
As Head of Channels Technology, you will lead the tech capability behind how clients and colleagues interact with Investec across digital, assisted, and connectivity channels. You will shape the technology strategy, roadmaps, and delivery for secure, scalable client experiences, modernising the channels estate and exploring AI and automation to improve outcomes. You’ll partner with the Channel Proposition team and other líderes to drive cross-functional impact in a regulated financial services environment. This is a high-impact, senior technology leadership role at the heart of Corporate Banking technology.
Pay / Benefits
- wellbeing benefits
- 4-day in-office week with 1 remote day
- focus on inclusion and belonging
- opportunities for development and career journey
- competitive salary
- employee support programs
Responsibilities
- Establish and lead the Corporate Banking Channels Technology function with clear strategy, governance and delivery accountability
- Translate business strategy into technology roadmaps and client-focused outcomes in partnership with Channel Proposition
- Lead delivery and evolution of corporate web and mobile banking platforms for secure and scalable experiences
- Own technology supporting telephone servicing, assisted journeys, workflow management and operational servicing platforms
- Define and drive technology strategy for bank connectivity (APIs, host-to-host integration, client connections)
- Champion platform modernization via API-first architecture and resilient engineering practices
- Identify opportunities to enhance servicing through AI, automation and data-driven innovation
- Foster partnerships across Product, Operations, Architecture, Security, Risk and leadership to promote engineering excellence and ownership
Key requirements
- Senior technology leadership experience in Corporate/Commercial/Business banking or similar financial services
- Proven track record leading digital channels or client servicing technology functions
- Experience owning technology strategy and delivery across web/mobile/operational servicing or connectivity channels
- Experience building and leading high-performing engineering teams in regulated environments
- Strong understanding of digital channels, client servicing platforms, contact centre tech, workflow or connectivity solutions
- Knowledge of API-first architecture, platform integration and modern delivery practices
- Strong stakeholder management to influence across business, product, operations, technology, architecture, risk and security
- Ability to balance client experience, resilience, efficiency and risk in tech decisions
- stakeholder influencing
- cross-functional collaboration
- strategic thinking
- API-first architecture
- platform integration
- cloud-native engineering
Head of Channel Technology (Corporate Banking) in London employer: Investec
Investec is an exceptional employer that champions a culture of curiosity and collaboration, making it an ideal place for Financial Planning and Analysis professionals. With a commitment to employee wellbeing, a flexible working model, and a strong focus on diversity and inclusion, we provide ample opportunities for personal and professional growth in the vibrant city of London. Join us to be part of a team that not only drives financial performance but also fosters a sense of belonging and community.
