At a Glance
- Tasks: Coordinate care services, manage staff rotas, and ensure high-quality care delivery.
- Company: Verity Healthcare, a trusted provider of compassionate domiciliary care.
- Benefits: Competitive salary, ongoing training, career progression, and supportive work environment.
- Other info: Join a passionate team dedicated to exceptional care in Norwich.
- Why this job: Make a real difference in people's lives while developing your career in care.
- Qualifications: Experience in domiciliary care and strong organisational skills required.
Domiciliary Care Coordinator
Location: Norwich, Norfolk Salary: £28,000–£30,000 per annum (depending on experience) Job Type: Full-Time | Permanent
Domiciliary Care Coordinator – Norwich
Verity Healthcare Limited is a trusted provider of high-quality domiciliary care, supporting individuals to live independently and safely within their own homes.
Working alongside local authorities, the NHS, Integrated Care Boards (ICBs), private hospitals, and private clients, we are committed to delivering compassionate, person-centred care across the community.
Due to continued growth, we are looking for an organised, proactive, and compassionate Care Coordinator to join our expanding team in Norwich.
About the Role
As a Care Coordinator, you will play a vital role in ensuring the smooth day-to-day running of our domiciliary care service.
You will be responsible for coordinating staff rotas, supporting care workers, liaising with service users and their families, and ensuring care is delivered safely, efficiently, and in line with CQC standards.
This is a fast-paced office-based role that requires excellent organisational, communication, and problem-solving skills.
Key Responsibilities
- Create and manage staff rotas using care scheduling systems.
- Allocate care workers to service users based on individual needs, skills, and geographical locations.
- Respond promptly to staff absences and arrange emergency cover.
- Liaise daily with service users, families, care staff, and healthcare professionals.
- Monitor care delivery to ensure high standards and continuity of care.
- Update care plans and maintain accurate electronic records.
- Support the Registered Care Manager with compliance and CQC requirements.
- Conduct spot checks, supervisions, and field support when required.
- Handle enquiries, concerns, and complaints professionally.
- Ensure care packages are delivered safely and effectively.
About You
We're looking for someone who has
- Previous experience working within a domiciliary care setting (essential).
- Previous experience as a Care Coordinator, Scheduler, or similar role (desirable).
- A strong understanding of CQC regulations and person-centred care.
- Excellent organisational and time-management skills.
- The ability to work under pressure and manage multiple priorities.
- Strong IT skills and experience using care management or scheduling systems.
- Excellent communication and interpersonal skills.
- A full UK driving licence and access to a vehicle is desirable.
What We Offer
- £28,000–£30,000 per annum (depending on experience).
- Permanent, full-time position.
- Supportive and friendly working environment.
- Ongoing training and professional development.
- Career progression opportunities.
- Pension scheme.
- Employee Assistance Programme.
- Paid training and Continuing Professional Development (CPD).
Why Join Verity Healthcare?
At Verity Healthcare, we believe outstanding care starts with outstanding people.
You'll join a supportive and passionate team dedicated to delivering exceptional domiciliary care while making a genuine difference in the lives of service users throughout Norwich and the surrounding areas.
Apply Today
If you have experience within domiciliary care and are looking to take the next step in your career as a Care Coordinator, we'd love to hear from you.
Apply today with your up-to-date CV
Domiciliary Care Coordinator in Norwich employer: Invest Solutions Limited
Verity Healthcare Limited is an exceptional employer for Care Support Workers, offering a supportive and inclusive work culture that prioritises employee growth and development. With competitive pay rates, paid training, and clear career progression opportunities, staff are encouraged to enhance their qualifications while making a meaningful impact in the lives of clients across North London, East London, and Westminster.
StudySmarter Expert Advice🤫
We think this is how you could land Domiciliary Care Coordinator in Norwich
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Invest Solutions Limited for the Domiciliary Care Coordinator role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Domiciliary Care Coordinator in Norwich
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with Invest Solutions Limited, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Invest Solutions Limited, and how you can make a difference!
How to prepare for a job interview at Invest Solutions Limited
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Invest Solutions Limited.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Invest Solutions Limited appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how Invest Solutions Limited supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
