Domiciliary Care Coordinator Location: Milton Keynes Start Date: ASAP Salary: £28,000-£30,000 per annum (depending on experience) Job Type: Full-time, Permanent About Verity Healthcare Verity Healthcare Limited is a trusted domiciliary care provider delivering high-quality, person-centred care to individuals in their own homes. We work closely with local authorities, the NHS, CCGs, private hospitals, and private clients to help people maintain independence and dignity within their own homes. Due to continued growth, we are looking for an organised, compassionate, and proactive care coordinator to join our team. The Role As a Care Coordinator, you will play a key role in ensuring the smooth day-to-day running of care services. You will be responsible for coordinating care staff rotas, liaising with service users and care workers, and ensuring care is delivered safely, efficiently, and in line with CQC standards. This is a fast-paced, office-based role that requires excellent organisation, communication, and problem-solving skills.
Key Responsibilities
- Creating and managing staff rotas using care scheduling systems
- Allocating care workers to service users based on needs and location
- Responding to staff absences and arranging emergency cover
- Liaising with service users, families, and care staff daily
- Monitoring care delivery to ensure high standards are maintained
- Updating care plans and maintaining accurate records
- Supporting the Care Manager with compliance and CQC requirements
- Conducting spot checks, supervisions, and field support when required
- Handling incoming calls, queries, and concerns professionally
- Ensuring continuity of care for all service users
Skills & Experience Required
- Previous experience in a domiciliary care setting (essential)
- Experience in care coordination or scheduling (desirable)
- Strong understanding of CQC regulations and care standards
- Excellent organisational and time-management skills
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Care Co-Ordinator in Castlethorpe employer: Invest Solutions Limited
Verity Healthcare is an exceptional employer located in Peterborough, offering a supportive and friendly work environment where kindness and accountability are at the core of our values. As a Care Coordinator, you will benefit from ongoing training, career progression opportunities, and a chance to make a meaningful impact on the lives of those we care for, all while being part of a growing healthcare organisation committed to excellence and inclusivity.
