Hub Manager in London

Invest Northern Ireland is looking for a Hub Manager to join our GB and Europe Team in London.

The role: To provide office facility management, bookings, vendor liaison, reception and client support. You will also complete administrative functions for the GB and Europe Team ensuring compliance with Invest NI’s corporate policies and guidelines.

Key Responsibilities include:

• Providing reception or concierge service onsite at Invest NI London office on a full time basis, i.e. 5 days per week.
• Co-ordinating bookings from Invest NI clients and stakeholders for hot desk and meeting room usage, as well as assigning desks and meeting rooms.
• Organising the set-up of meeting rooms for clients.
• Organising and re-organising office furniture as required, e.g. for events in the office and re-arranging them post event.
• Recording visitor attendance and reporting on hub usage.
• Promoting and driving uptake in usage of the Invest NI London office.
• Ensuring the day to day running of the London office goes smoothly, meeting our obligations as outlined in the office lease and related documents, managing procurement and making arrangements such as office repair & maintenance, catering etc.
• Ensuring expenditure represents good value for money, in accordance with internal guidelines and in line with pre-allocated and pre-approved budget.
• Providing basic ICT support (i.e. office equipment, WIFI) and advising visitors as needed.
• Liaising and managing office facilities such as cleaning services and other related matters.
• Be the qualified first aider and fire warden for staff and visitor safety, ensure the office is compliant with the local health and safety law and regulations.
• Assisting with other Finance & Operations related matters for the wider GB & Europe team, such as travel bookings, procurement, expense processing and coordinating event approval requests and post event evaluations.

This list is not exhaustive, and the successful applicant will be required to perform additional duties as allocated by management.

The candidate must have:

• GCSE qualification, or equivalent, in 5 subjects.
• Over 3-years’ recent working experience contributing to the smooth running of a private or public sector physical office.
• Experience in providing a quality service to internal/external clients in front office management.
• Experience of monthly reporting, processing expenses and booking travel.
• Good communication skills – ability to interact daily with a wide variety of individuals including clients of all levels.
• Experience of setting up office working spaces for different events/office configurations.
• Awareness of UK health and safety requirements.

Benefits

• Flexi-time.
• Access to NICS Pension Scheme.
• 25 days annual leave plus 12 statutory days.

Closing date for receipt of applications is noon on Friday 6th February 2026 (GMT).

Invest NI is committed to equality of opportunity and welcomes applications from suitably qualified people from all sections of the community. At this time, it particularly welcomes applications from people with disabilities and from minority ethnic groups.

If you are interested in finding out more, please click Apply Now!