Hub Manager

Hub Manager

Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage office facilities, coordinate bookings, and provide client support in a dynamic environment.
  • Company: Join Invest Northern Ireland, a forward-thinking organisation in London.
  • Benefits: Enjoy flexi-time, generous leave, and access to a pension scheme.
  • Why this job: Be the heartbeat of our London office and make a real difference every day.
  • Qualifications: GCSEs and 3+ years in office management with strong communication skills.
  • Other info: Diverse workplace committed to equality and career growth opportunities.

The predicted salary is between 36000 - 60000 Β£ per year.

Invest Northern Ireland is looking for a Hub Manager to join our GB and Europe Team in London.

The role:

To provide office facility management, bookings, vendor liaison, reception and client support. You will also complete administrative functions for the GB and Europe Team ensuring compliance with Invest NI’s corporate policies and guidelines.

Key Responsibilities include:

  • Providing reception or concierge service onsite at Invest NI London office on a full time basis, i.e. 5 days per week.
  • Co-ordinating bookings from Invest NI clients and stakeholders for hot desk and meeting room usage, as well as assigning desks and meeting rooms.
  • Organising the set-up of meeting rooms for clients.
  • Organising and re-organising office furniture as required, e.g. for events in the office and re-arranging them post event.
  • Recording visitor attendance and reporting on hub usage.
  • Promoting and driving uptake in usage of the Invest NI London office.
  • Ensuring the day to day running of the London office goes smoothly, meeting our obligations as outlined in the office lease and related documents, managing procurement and making arrangements such as office repair & maintenance, catering etc.
  • Ensuring expenditure represents good value for money, in accordance with internal guidelines and in line with pre-allocated and pre-approved budget.
  • Providing basic ICT support (i.e. office equipment, WIFI) and advising visitors as needed.
  • Liaising and managing office facilities such as cleaning services and other related matters.
  • Be the qualified first aider and fire warden for staff and visitor safety, ensure the office is compliant with the local health and safety law and regulations.
  • Assisting with other Finance & Operations related matters for the wider GB & Europe team, such as travel bookings, procurement, expense processing and coordinating event approval requests and post event evaluations.

This list is not exhaustive, and the successful applicant will be required to perform additional duties as allocated by management.

The candidate must have:

  • GCSE qualification, or equivalent, in 5 subjects.
  • Over 3-years’ recent working experience contributing to the smooth running of a private or public sector physical office.
  • Experience in providing a quality service to internal/external clients in front office management.
  • Experience of monthly reporting, processing expenses and booking travel.
  • Good communication skills – ability to interact daily with a wide variety of individuals including clients of all levels.
  • Experience of setting up office working spaces for different events/office configurations.
  • Awareness of UK health and safety requirements.

Benefits

  • Flexi-time.
  • Access to NICS Pension Scheme.
  • 25 days annual leave plus 12 statutory days.

Closing date for receipt of applications is noon on Friday 6th February 2026 (GMT).

Invest NI is committed to equality of opportunity and welcomes applications from suitably qualified people from all sections of the community. At this time, it particularly welcomes applications from people with disabilities and from minority ethnic groups.

If you are interested in finding out more, please click Apply Now!

Reference: AGS579

Location: London

Salary: Dependant on experience

Hours: Full Time

Hub Manager employer: Invest NI

Invest Northern Ireland is an excellent employer, offering a dynamic work environment in the heart of London where you can thrive as a Hub Manager. With benefits like flexi-time, a generous annual leave policy, and access to the NICS Pension Scheme, we prioritise employee well-being and work-life balance. Our inclusive culture fosters professional growth and development, making it a rewarding place for those looking to make a meaningful impact in their careers.
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Contact Detail:

Invest NI Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Hub Manager

✨Tip Number 1

Network like a pro! Get out there and connect with people in your industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Hub Manager role.

✨Tip Number 2

Practice makes perfect! Prepare for interviews by doing mock sessions with friends or family. Focus on common questions related to office management and client support, so you can showcase your skills confidently when it counts.

✨Tip Number 3

Show off your organisational skills! When you get the chance to meet potential employers, bring examples of how you've successfully managed office spaces or events in the past. Visuals can really help you stand out!

✨Tip Number 4

Don't forget to apply through our website! We want to see your application for the Hub Manager position. It’s a great way to ensure your CV gets into the right hands and shows you're serious about joining the Invest NI team.

We think you need these skills to ace Hub Manager

Office Facility Management
Client Support
Administrative Functions
Reception Service
Booking Coordination
Meeting Room Setup
Office Furniture Organisation
Visitor Attendance Recording
Budget Management
ICT Support
Vendor Liaison
Health and Safety Compliance
Communication Skills
Event Coordination
Procurement Management

Some tips for your application 🫑

Tailor Your CV: Make sure your CV is tailored to the Hub Manager role. Highlight your experience in office management and client support, as these are key for us at Invest NI. Use specific examples that showcase your skills in coordinating bookings and managing office facilities.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Hub Manager position. Mention your understanding of health and safety regulations and how you can ensure a smooth-running office environment for our team.

Showcase Your Communication Skills: Since this role involves interacting with a variety of individuals, make sure to highlight your communication skills in your application. Share examples of how you've successfully managed client relationships or resolved issues in previous roles.

Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.

How to prepare for a job interview at Invest NI

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the Hub Manager role. Familiarise yourself with the key responsibilities listed in the job description, such as managing bookings and ensuring compliance with health and safety regulations. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.

✨Showcase Your Experience

Prepare specific examples from your past work experience that highlight your skills in office management and client support. Think about times when you successfully organised events or managed office facilities. Being able to share these stories will illustrate your capability and fit for the role.

✨Communicate Clearly and Confidently

As a Hub Manager, you'll be interacting with a variety of individuals daily. Practice your communication skills before the interview. Be clear and concise in your responses, and don’t hesitate to ask for clarification if you don’t understand a question. This will show that you’re proactive and engaged.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the Hub Manager role. This not only shows your interest but also helps you determine if this is the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.

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