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- Tasks: Support the Retail Fuels team with data analysis, customer support, and fuel card administration.
- Company: Join Inver Energy, a leading fuel supplier with a strong community focus.
- Benefits: Enjoy a competitive salary, paid holidays, pension scheme, and hybrid working options.
- Why this job: Be part of a dynamic team making a real impact in the fuel industry.
- Qualifications: Experience in a similar role and advanced Microsoft Excel skills are essential.
- Other info: Opportunity for growth in a supportive and collaborative environment.
The predicted salary is between 30000 - 42000 £ per year.
Inver Energy (‘Inver’) has been supplying fuels across Ireland for almost 40 years. From our jointly owned terminal in Foynes, we offer a range of fuel products to industrial, commercial, agricultural, domestic, wholesale and retail customers. We also operate over 115 service stations under the Inver and Amber brands, along with 18 convenience stores. Superior customer service, competitive prices, quality fuels and supporting our local community is what drives our business and teams and we always strive to add value to our customers. Inver Energy is part of the Greenergy Group, a leading waste-based renewables manufacturer and international supplier of road fuels. Our values of Respect, Ownership, Care, and Integrity underpin every interaction we have, whether with colleagues, customers, suppliers, and the communities in which we operate.
Inver Energy is seeking a Sales Support Administrator to join the Retail Fuels team on a 12-month fixed-term basis to cover maternity leave. The Sales Support Administrator will play a key role in ensuring efficient and seamless operations across customer support, fuel card administration, data analysis and compliance. This role also supports the Retail Fuel Team with their day‑to‑day activities. This position requires a proactive, detail‑oriented individual with excellent organisational and communication skills to support Inver Energy’s operational excellence.
Key Responsibilities- Data Analysis and Reporting: Compile and analyse data on fuel sales, daily and weekly. Support pricing strategies and monitor retail pricing for various site categories. Generate weekly and monthly reports for the retail team. Use insights to identify opportunities for improvement and cost savings.
- Fuel Card Administration: Manage and oversee all aspects of fuel card administration, including issuing, tracking, and resolving customer queries. Handle onboarding of new clients to the fuel card system and provide user training as needed. Ensure fuel card compliance with company policies and provide timely reporting on usage. Collaborate with finance to ensure accurate billing and account reconciliation.
- Customer and Site Management: Provide administrative support for sales and branding activities. Coordinate the onboarding of new sites, including software and hardware setup. Manage new and rebrand installations, working closely with marketing and internal teams. Address customer service issues promptly, maintaining high satisfaction levels.
- Compliance and Documentation: Maintain safety and compliance documentation. Ensure adherence to regulatory requirements, safety standards, and industry regulations. Conduct regular audits to verify compliance with internal and external standards.
- Previous experience in similar role is essential.
- Advanced Microsoft Excel skillset required.
- Relevant Industry experience is desirable.
- Highly organised with excellent attention to detail.
- A proactive problem‑solver with a willingness to learn.
- Competitive Salary
- Paid Holiday Leave
- Company Pension Scheme
- Hybrid working
Sales Support Administrator employer: Inver Energy Limited
Contact Detail:
Inver Energy Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what makes Inver Energy tick and be ready to discuss how your skills align with their mission of superior customer service and community support.
✨Tip Number 3
Practice your responses to common interview questions. Think about how your previous experience relates to the role of Sales Support Administrator and be ready to share specific examples that showcase your organisational and communication skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Sales Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Support Administrator role. Highlight your relevant experience, especially in data analysis and customer support, as these are key for us at Inver Energy.
Craft a Compelling Cover Letter: Your cover letter should reflect your enthusiasm for the role and our company values. Share specific examples of how you've demonstrated respect, ownership, care, and integrity in your previous roles.
Show Off Your Excel Skills: Since advanced Microsoft Excel skills are essential for this position, don’t forget to mention any relevant projects or experiences where you’ve used Excel to analyse data or generate reports.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it!
How to prepare for a job interview at Inver Energy Limited
✨Know Your Numbers
As a Sales Support Administrator, you'll be dealing with data analysis and reporting. Brush up on your Excel skills and be ready to discuss how you've used data to drive decisions in the past. Bring examples of reports you've generated or insights you've uncovered.
✨Showcase Your Customer Service Skills
Customer satisfaction is key for Inver Energy. Prepare to share specific instances where you've resolved customer issues or improved service levels. Highlight your proactive approach and how you maintain high satisfaction levels.
✨Understand Compliance and Safety Standards
Familiarise yourself with industry regulations and compliance requirements relevant to fuel sales. Be prepared to discuss how you've ensured adherence to safety standards in previous roles, as this will show your commitment to operational excellence.
✨Demonstrate Organisational Skills
This role requires excellent organisational abilities. Think of examples where you've successfully managed multiple tasks or projects simultaneously. Discuss your methods for staying organised and ensuring nothing falls through the cracks.
