At a Glance
- Tasks: Manage rent arrears and support residents with payment arrangements.
- Company: Reputable London local authority focused on community support.
- Benefits: Competitive pay of £20ph, hybrid work, and immediate interviews.
- Other info: Urgent contract role with opportunities for growth in a supportive environment.
- Why this job: Make a real difference in people's lives while developing your finance skills.
- Qualifications: Experience in social housing and strong communication skills required.
The predicted salary is between 40000 - 40000 £ per year.
URGENT CONTRACT ROLE - INCOME FINANCE OFFICER | WEST LONDON | £20PH
I'm currently working with a well-regarded London local authority who are looking to appoint an Income Finance Officer on an initial contract basis. This role would suit someone with experience in:
- Rent arrears recovery
- Income collection / credit control
- Housing income management
- Tenancy sustainment
- Local authority or housing association environments
Key responsibilities include:
- Managing rent and accommodation charge arrears
- Supporting residents with payment arrangements and benefit claims
- Reducing arrears whilst maintaining a customer-focused approach
- Legal escalation, notices and court-related processes
- Liaising with legal teams, support agencies and housing colleagues
- Monitoring customer accounts and maintaining accurate records
The successful candidate will ideally have:
- Experience within social housing, local authority or housing associations
- Strong customer communication skills
- Experience handling sensitive or vulnerable cases
- Ability to balance collections with tenancy support
- Knowledge of arrears recovery and income management processes
Approx. £20ph West London / Hybrid Contract role Immediate interviews available.
If interested, please apply or message me directly for further details.
Finance Officer - Housing employer: Inventum Group
As a leading local authority in West London, we pride ourselves on fostering a supportive and inclusive work culture that prioritises employee development and community impact. Our Finance Officer role offers competitive pay, flexible hybrid working arrangements, and the opportunity to make a meaningful difference in residents' lives through effective income management and support. Join us to be part of a dedicated team that values collaboration, professional growth, and a commitment to enhancing housing services.
StudySmarter Expert Advice🤫
We think this is how you could land Finance Officer - Housing
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing and finance sectors. We all know someone who knows someone, so don’t be shy about asking for introductions or advice.
✨Tip Number 2
Prepare for those interviews! Research the local authority or housing association you’re applying to. We want you to know their values and challenges, so you can show them how you can make a difference.
✨Tip Number 3
Show off your skills! Bring examples of how you've managed rent arrears or supported residents in previous roles. We want to see your experience in action, so be ready to share those success stories.
✨Tip Number 4
Apply through our website! It’s quick and easy, and we’ll make sure your application gets the attention it deserves. Plus, you’ll be one step closer to landing that Finance Officer role!
We think you need these skills to ace Finance Officer - Housing
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in income finance and housing management. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background in rent arrears recovery and customer support makes you a perfect fit for us.
Showcase Your Communication Skills:Since this role involves liaising with residents and legal teams, we need to see your strong communication skills. Use examples in your application that demonstrate how you've effectively handled sensitive situations in the past.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Inventum Group
✨Know Your Numbers
Brush up on your knowledge of rent arrears recovery and income management processes. Be ready to discuss specific examples from your past experience that demonstrate your ability to manage these areas effectively.
✨Customer-Centric Approach
Prepare to showcase your strong customer communication skills. Think of scenarios where you successfully supported residents with payment arrangements or benefit claims, highlighting your ability to balance collections with tenancy support.
✨Legal Know-How
Familiarise yourself with the legal escalation processes and court-related procedures relevant to housing finance. Being able to discuss these confidently will show that you understand the complexities of the role.
✨Record Keeping is Key
Emphasise your attention to detail by discussing how you maintain accurate records of customer accounts. Prepare to explain your methods for monitoring accounts and ensuring compliance with local authority standards.
