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- Tasks: Manage day-to-day operations and support programme delivery in a dynamic environment.
- Company: Fast-growing, mission-driven organisation focused on coaching and people development.
- Benefits: Competitive salary, remote work, and high level of ownership.
- Other info: Opportunity to thrive in a fast-paced, evolving environment.
- Why this job: Shape processes and improve operations while working collaboratively with a diverse team.
- Qualifications: 3-5 years in operations or programme coordination with strong organisational skills.
The predicted salary is between 35000 - 40000 £ per year.
We’re working with a fast-growing, mission-driven organisation operating across coaching, mentoring, and people development solutions, supporting a range of global clients.
They are looking to hire an Operations Executive to play a central role in delivering high-quality programmes and ensuring smooth day-to-day operations across multiple business areas. This is a high-ownership, fast-paced role suited to someone who enjoys variety, takes initiative, and thrives in an environment where no two days look the same.
The Role
You will sit at the heart of the business, supporting programme delivery, managing platform operations, and helping improve internal systems and processes.
Responsibilities include:
- Managing day-to-day operations across digital platforms (user queries, onboarding, issue resolution)
- Coordinating and launching client programmes from handover through to delivery
- Tracking programme progress and reporting on key metrics
- Maintaining data accuracy across CRM systems (HubSpot)
- Supporting scheduling, logistics, and coordination across multiple projects
- Liaising with clients, internal teams, and external stakeholders
- Building reports and dashboards to support decision-making
- Identifying and improving operational processes and workflows
What We’re Looking For
- 3–5 years’ experience in an operations, programme coordination, or similar role
- Strong organisational skills with the ability to manage multiple priorities
- Excellent communication skills and confidence working with stakeholders
- Experience with CRM systems (HubSpot preferred)
- Comfortable working with data, reporting, and dashboards
- Proactive mindset with a strong sense of ownership
- Ability to thrive in a fast-paced, evolving environment
Nice to Have
- Experience in SaaS, coaching, consulting, or people-focused businesses
- Exposure to automation tools (e.g. Zapier, Make)
- Experience with BI/reporting tools
Why Apply?
- High level of ownership and autonomy
- Exposure across multiple areas of a growing business
- Opportunity to shape processes and improve operations
- Collaborative, remote-first working environment
If this sounds like something you’d be interested in, please apply or reach out directly for more information.
Operations Executive in Birmingham employer: Inventum Group
Contact Detail:
Inventum Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Executive in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend virtual events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Operations Executive role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to operations and programme coordination. We suggest you come up with examples from your past experiences that showcase your organisational skills and proactive mindset.
✨Tip Number 3
Showcase your data skills! If you’ve worked with CRM systems like HubSpot or have experience with reporting tools, make sure to highlight that. We want to see how you can maintain data accuracy and support decision-making.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in joining our mission-driven organisation.
We think you need these skills to ace Operations Executive in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations Executive role. Highlight your organisational skills and any experience with CRM systems like HubSpot, as these are key for us.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about operations and how you can contribute to our mission-driven organisation. Share specific examples of how you've thrived in fast-paced environments before.
Showcase Your Proactive Mindset: In your application, give us examples of times when you've taken initiative to improve processes or solve problems. We love candidates who take ownership and can think on their feet!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This helps us keep track of applications and ensures you’re considered for the role quickly!
How to prepare for a job interview at Inventum Group
✨Know the Company Inside Out
Before your interview, take some time to research the organisation thoroughly. Understand their mission, values, and the specific programmes they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As an Operations Executive, strong organisational skills are key. Prepare examples from your past experience where you've successfully managed multiple priorities or streamlined processes. Be ready to discuss how you can bring that same level of efficiency to their operations.
✨Communicate Confidently
Excellent communication is crucial for this role. Practice articulating your thoughts clearly and confidently. Think about how you would explain complex ideas simply, especially when discussing your experience with stakeholders or clients.
✨Prepare for Data-Driven Questions
Since the role involves working with data and reporting, be prepared to discuss your experience with CRM systems like HubSpot. Brush up on any relevant metrics or dashboards you've created in the past, and think about how you can leverage data to improve operations in this new role.