At a Glance
- Tasks: Manage rent arrears and support residents with payment arrangements.
- Company: Reputable London local authority focused on community support.
- Benefits: Competitive pay of £20ph, hybrid work, and immediate interviews.
- Other info: Urgent contract role with opportunities for growth in a supportive environment.
- Why this job: Make a real difference in residents' lives while developing your finance skills.
- Qualifications: Experience in social housing and strong customer communication skills.
The predicted salary is between 40000 - 40000 £ per year.
URGENT CONTRACT ROLE - INCOME FINANCE OFFICER | WEST LONDON | £20PH
I'm currently working with a well-regarded London local authority who are looking to appoint an Income Finance Officer on an initial contract basis. This role would suit someone with experience in:
- Rent arrears recovery
- Income collection / credit control
- Housing income management
- Tenancy sustainment
- Local authority or housing association environments
Key responsibilities include:
- Managing rent and accommodation charge arrears
- Supporting residents with payment arrangements and benefit claims
- Reducing arrears whilst maintaining a customer-focused approach
- Legal escalation, notices and court-related processes
- Liaising with legal teams, support agencies and housing colleagues
- Monitoring customer accounts and maintaining accurate records
The successful candidate will ideally have:
- Experience within social housing, local authority or housing associations
- Strong customer communication skills
- Experience handling sensitive or vulnerable cases
- Ability to balance collections with tenancy support
- Knowledge of arrears recovery and income management processes
Approx. £20ph West London / Hybrid Contract role Immediate interviews available.
If interested, please apply or message me directly for further details.
Finance Officer - Housing in London employer: Inventum Group (Formally Wells Tobias)
As a leading local authority in West London, we pride ourselves on fostering a supportive and inclusive work culture that prioritises employee well-being and professional growth. Our Finance Officer role offers the opportunity to make a meaningful impact in the community while benefiting from competitive pay, flexible working arrangements, and access to ongoing training and development programmes. Join us to be part of a dedicated team committed to enhancing the lives of residents through effective housing income management.
Contact Details:
Inventum Group (Formally Wells Tobias) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Finance Officer - Housing in London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing and finance sectors. We all know someone who knows someone, so don’t be shy about asking for introductions or advice.
✨Tip Number 2
Prepare for those interviews! Research the local authority or housing association you’re applying to. We want to show them that you’re not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 3
Practice your responses to common interview questions. We can help you with mock interviews to boost your confidence and ensure you nail those tricky questions about arrears recovery and customer support.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and we’ll keep you updated on new roles that fit your skills. Plus, it shows you’re serious about landing that Finance Officer gig!
We think you need these skills to ace Finance Officer - Housing in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in income finance and housing management. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you the perfect fit. Keep it concise but impactful – we love a good story!
Showcase Your Customer Skills:Since this role involves liaising with residents and handling sensitive cases, make sure to highlight your customer communication skills. We want to know how you’ve successfully supported others in the past!
Apply Through Our Website:Don’t forget to apply through our website for a smoother process! It helps us keep track of your application and ensures you don’t miss out on any important updates from us.
How to prepare for a job interview at Inventum Group (Formally Wells Tobias)
✨Know Your Numbers
Brush up on your knowledge of rent arrears recovery and income management processes. Be ready to discuss specific examples from your past experience where you successfully managed arrears or supported residents with payment arrangements.
✨Customer-Focused Mindset
Prepare to demonstrate your strong customer communication skills. Think of scenarios where you balanced collections with tenancy support, and be ready to share how you maintained a positive relationship with residents while addressing sensitive issues.
✨Familiarise Yourself with Legal Processes
Since the role involves legal escalation and court-related processes, it’s crucial to understand these aspects. Brush up on relevant laws and procedures, and be prepared to discuss how you've navigated these situations in previous roles.
✨Research the Organisation
Take some time to learn about the local authority or housing association you’re interviewing with. Understanding their values and challenges will help you tailor your responses and show that you’re genuinely interested in contributing to their mission.
