At a Glance
- Tasks: Manage rent arrears and support residents with payment arrangements.
- Company: Reputable London local authority focused on community support.
- Benefits: Competitive pay of £20ph, hybrid work, and immediate interviews.
- Other info: Opportunity for growth in a supportive and dynamic team.
- Why this job: Make a real difference in residents' lives while developing your finance skills.
- Qualifications: Experience in social housing or local authority environments preferred.
The predicted salary is between 40000 - 40000 € per year.
I'm currently working with a well-regarded London local authority who are looking to appoint an Income Finance Officer on an initial contract basis. This role would suit someone with experience in:
- Rent arrears recovery
- Income collection / credit control
- Housing income management
- Tenancy sustainment
- Local authority or housing association environments
Key responsibilities include:
- Managing rent and accommodation charge arrears
- Supporting residents with payment arrangements and benefit claims
- Reducing arrears whilst maintaining a customer-focused approach
- Legal escalation, notices and court-related processes
- Liaising with legal teams, support agencies and housing colleagues
- Monitoring customer accounts and maintaining accurate records
The successful candidate will ideally have:
- Experience within social housing, local authority or housing associations
- Strong customer communication skills
- Experience handling sensitive or vulnerable cases
- Ability to balance collections with tenancy support
- Knowledge of arrears recovery and income management processes
Approx. £20ph West London / Hybrid Contract role Immediate interviews available. If interested, please apply or message me directly for further details.
Finance Officer - Housing employer: Inventum Group (Formally Wells Tobias)
As a well-regarded local authority in West London, we pride ourselves on fostering a supportive and inclusive work culture that prioritises employee growth and development. Our Finance Officer role offers the opportunity to make a meaningful impact in the community while enjoying competitive pay and flexible hybrid working arrangements. Join us to be part of a dedicated team committed to enhancing the lives of residents through effective income management and support.
Contact Detail:
Inventum Group (Formally Wells Tobias) Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Finance Officer - Housing
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing and finance sectors. Let them know you're on the lookout for opportunities, especially roles like the Income Finance Officer. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of rent arrears recovery and income management processes. Be ready to discuss how you've handled sensitive cases before, as this will show your potential employer that you’re the right fit for their customer-focused approach.
✨Tip Number 3
Showcase your skills! When you get the chance to chat with hiring managers, highlight your experience in liaising with legal teams and support agencies. This is crucial for the role, so make sure they see how your background aligns with their needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who can contribute to our mission in the housing sector.
We think you need these skills to ace Finance Officer - Housing
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in rent arrears recovery and income management. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting residents and how your background in local authority or housing associations makes you a perfect fit for us.
Showcase Your Customer Skills:Since this role involves liaising with residents and handling sensitive cases, make sure to highlight your strong communication skills. We love candidates who can balance collections with a customer-focused approach!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Inventum Group (Formally Wells Tobias)
✨Know Your Stuff
Make sure you brush up on your knowledge of rent arrears recovery and income management processes. Familiarise yourself with the specific challenges faced in local authority or housing association environments, as this will show that you're not just interested in the role but also understand its nuances.
✨Showcase Your Customer Skills
Since strong customer communication skills are key for this role, prepare examples of how you've successfully handled sensitive cases in the past. Think about times when you balanced collections with providing support to tenants, as this will highlight your ability to maintain a customer-focused approach.
✨Prepare for Legal Discussions
Given the legal aspects involved, be ready to discuss your experience with legal escalation, notices, and court-related processes. Brush up on relevant laws and regulations so you can confidently answer any questions related to these topics during the interview.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. This could include inquiries about the team dynamics, the tools they use for monitoring customer accounts, or how they measure success in reducing arrears. It shows you're genuinely interested and engaged with the role.
