Client Implementations Manager in City of London

Client Implementations Manager in City of London

City of London Full-Time 52000 - 78000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead client onboarding projects and drive business change initiatives in a dynamic financial services environment.
  • Company: Join a leading Financial Services organisation with a focus on operations and service excellence.
  • Benefits: Competitive salary of £65,000 plus bonuses, hybrid work model, and career development opportunities.
  • Why this job: Make a real impact by enhancing client experiences and driving operational improvements.
  • Qualifications: 3-4 years of project management experience in Financial Services and strong organisational skills.
  • Other info: Collaborative culture with opportunities to engage with senior stakeholders and enhance your career.

The predicted salary is between 52000 - 78000 £ per year.

A leading Financial Services organisation is seeking a Client Implementations Manager to play a key role in delivering client onboarding projects and wider business change initiatives across a busy operations and service-focused division. This is a non-technical, operations-driven role requiring strong project management skills within Financial Services.

The Role

Reporting to the Head of Client Implementations & Change, you will manage the successful onboarding of clients onto the organisation's dealing and custody services platform. In addition, you will help deliver a range of business change initiatives - from requirements gathering and testing through to go-live and project closure.

A major focus of the role is maintaining strong project governance, ensuring all change is delivered in a controlled and compliant manner. You will work closely with operations, technology, risk, compliance, and external auditors to support a robust control framework and drive continuous improvement.

Key Responsibilities

  • Lead and manage client onboarding and implementation projects end-to-end.
  • Ensure all projects follow the organisation's project management and governance framework.
  • Coordinate requirements, data migration, process changes and sign-off activities.
  • Partner closely with technology teams to ensure requirements are understood, built correctly and tested thoroughly.
  • Deliver clear and consistent project updates to internal and external stakeholders.
  • Manage operational governance and control activities across the business area.
  • Oversee operational resilience initiatives, ensuring alignment with regulatory and industry expectations.
  • Support business change initiatives, including requirements gathering and process improvement.
  • Drive a strong client-centric culture and ensure positive client outcomes.
  • Build and maintain strong relationships across operations, technology, risk and external parties.
  • Identify opportunities to enhance controls, improve processes and strengthen operational resilience.

About You

  • 3-4 years of project management experience within Financial Services (non-technical).
  • Strong organisational skills with the ability to manage multiple projects simultaneously.
  • Excellent communication skills and confidence engaging senior stakeholders and clients.
  • High attention to detail and a disciplined approach to project governance.
  • Experience working with control frameworks, risk management or compliance is beneficial.
  • PMP / PRINCE2 certification is desirable.

Client Implementations Manager in City of London employer: Inventum Group (Formally Wells Tobias)

As a leading Financial Services organisation based in London, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Our hybrid working model allows for flexibility while maintaining strong collaboration among teams, ensuring that our Client Implementations Managers are well-supported in delivering exceptional client onboarding experiences. With competitive compensation and a focus on continuous improvement, we offer a rewarding environment where your contributions directly impact our clients' success.
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Contact Detail:

Inventum Group (Formally Wells Tobias) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Implementations Manager in City of London

✨Tip Number 1

Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the hunt for a Client Implementations Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by brushing up on your project management skills. Be ready to discuss how you've successfully managed client onboarding projects in the past, focusing on your organisational skills and attention to detail. We want to hear about your experiences!

✨Tip Number 3

Showcase your communication skills! During interviews, make sure to highlight how you've engaged with senior stakeholders and clients. Share examples of how you delivered clear project updates and maintained strong relationships across teams.

✨Tip Number 4

Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.

We think you need these skills to ace Client Implementations Manager in City of London

Project Management
Client Onboarding
Governance Framework
Requirements Gathering
Data Migration
Process Improvement
Stakeholder Engagement
Operational Resilience
Risk Management
Compliance
Communication Skills
Organisational Skills
Attention to Detail
PMP Certification
PRINCE2 Certification

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Client Implementations Manager role. Highlight your project management experience in Financial Services and any relevant skills that match the job description. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past projects and how they align with the responsibilities listed in the job description. Let us know what makes you tick!

Showcase Your Communication Skills: Since this role involves engaging with senior stakeholders and clients, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional. We love a good storyteller, so don’t be afraid to let your personality shine through!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!

How to prepare for a job interview at Inventum Group (Formally Wells Tobias)

✨Know Your Projects Inside Out

Make sure you can discuss your previous project management experiences in detail. Be ready to explain how you led client onboarding projects, managed governance frameworks, and ensured compliance. This will show that you understand the role's requirements and can hit the ground running.

✨Showcase Your Communication Skills

Since this role involves engaging with senior stakeholders and clients, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully communicated project updates or navigated challenges with different teams. This will demonstrate your ability to maintain strong relationships across departments.

✨Highlight Your Organisational Skills

With multiple projects on the go, it's crucial to showcase your organisational prowess. Bring examples of how you've managed competing priorities and ensured timely delivery. Discuss any tools or methods you use to stay organised, as this will resonate well with the interviewers.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you had to drive process improvements or manage risks. Practising these responses will help you feel more confident and prepared during the interview.

Client Implementations Manager in City of London
Inventum Group (Formally Wells Tobias)
Location: City of London

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