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- Tasks: Design and support complex network environments while leading installation projects.
- Company: Dynamic IT services company focused on innovation and customer satisfaction.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Join a team that values your skills and offers real-world impact in tech.
- Qualifications: Strong networking knowledge and troubleshooting skills required.
- Other info: Flexible work environment with excellent career advancement opportunities.
The predicted salary is between 48000 - 72000 £ per year.
Role Overview: The Senior Network Engineer is responsible for the design, delivery, and ongoing support of complex customer and internal network environments, spanning datacentre, ISP, and on-premises infrastructures. The role involves taking full ownership of network installation projects, providing senior-level escalation support, and working closely with Network Management, Sales, and customers to deliver robust, secure, and scalable solutions. This position also requires proactive network monitoring, maintenance, and participation in a 24x7 support rota, with occasional out-of-hours work to meet customer and operational requirements. This role will entail a mix of office/home-based work as well as customer site visits for installation/support.
Key Responsibilities
- To take ownership of installation projects, and liaise with Network Manager, Account Managers and Customers to deliver the installation project.
- To carry out ongoing maintenance and development of the DC & ISP network.
- Assist sales to answer technical questions for new customer proposals.
- Assist with the maintenance of monitoring systems to provide alerting.
- Pro-active maintenance relating to software and firmware updates of networking equipment.
- Occasional out of hours tasks depending on customer requirements on downtime around support and install tasks.
- Included within the 24x7 OOH call rota.
- To provide Network support for escalated tickets from Primary Helpdesk Team - remote & onsite if necessary.
Required Skills & Experience:
- Strong Networking background and understanding of the following technologies:
- Layer 2 understanding (ARP, MAC)
- IP Addressing & subnetting
- Spanning Tree
- OSPF
- EIGRP
- BGP
- IPSEC site to site
- SSLVPN
- FortiGate & FortiManager
- Sophos XG
- Cisco ASA / Firepower
- Watchguard
- Zone based firewalling
- NAT
- Web, IPS & AV filtering policies
- Device / User authentication integration
- Cisco IOS
- HP Aruba
- VLAN creation, management and trunking/tagging
- Cabling/connector types (Copper Cat5/6 & fibre cabling types)
- Experience with Ubiquiti Unifi and Meraki based deployments
Personal Characteristics
- Flexible, adaptable, and calm when under pressure.
- Willingness to learn.
- Honest and dependable.
- Well-presented, personable, team player.
- Customer and service focused.
Senior Infrastructure Engineer - IT Services in Essex employer: Inventive Search
Contact Detail:
Inventive Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Infrastructure Engineer - IT Services in Essex
✨Tip Number 1
Network with industry professionals! Attend meetups, webinars, or conferences related to IT services and infrastructure. This is a great way to make connections that could lead to job opportunities.
✨Tip Number 2
Show off your skills in practical ways. Consider creating a portfolio of projects or case studies that demonstrate your expertise in network design and troubleshooting. This can really set you apart from other candidates.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to networking protocols and firewall management. We recommend practicing with a friend or using mock interview platforms to build your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Infrastructure Engineer - IT Services in Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Senior Infrastructure Engineer role. Highlight your networking background, troubleshooting skills, and any relevant certifications like Cisco CCNP. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your experience aligns with our needs. Don’t forget to mention your customer-facing skills and adaptability – we love a team player!
Showcase Your Technical Skills: In your application, be sure to detail your technical expertise, especially in areas like Layer 2/3 protocols, VPN technologies, and firewall management. We’re looking for someone who can hit the ground running, so let us know what you bring to the table!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join the StudySmarter family!
How to prepare for a job interview at Inventive Search
✨Know Your Networking Stuff
Make sure you brush up on your networking knowledge, especially Layer 2 and Layer 3 protocols. Be ready to discuss OSPF, EIGRP, and BGP in detail, as well as your experience with firewalls like FortiGate and Cisco ASA. They’ll want to see that you can talk the talk!
✨Showcase Your Troubleshooting Skills
Prepare to share specific examples of how you've tackled complex network issues in the past. Think about times when you had to troubleshoot under pressure or during out-of-hours support. This will demonstrate your problem-solving abilities and calmness in challenging situations.
✨Demonstrate Customer Focus
Since this role involves a lot of customer interaction, be ready to highlight your customer service skills. Share experiences where you’ve successfully managed client expectations or resolved their concerns. A personable approach can really set you apart!
✨Be Ready for Technical Questions
Expect technical questions related to VPN technologies, firewall management, and datacentre networks. Prepare to answer how you would handle specific scenarios or configurations. This shows you’re not just knowledgeable but also practical in applying that knowledge.
