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For Companies At a Glance
- Tasks: Deliver exceptional service in our vibrant Food & Beverage environment.
- Company: Join a prestigious hotel collection known for outstanding guest experiences.
- Benefits: Enjoy competitive pay, discounts worldwide, and a supportive work culture.
- Why this job: Be part of a dynamic team that values your contributions and growth.
- Qualifications: 1 year experience in food and beverage, strong communication skills, and reliability.
- Other info: Part-time hours available; must have the right to work in the UK.
Overview
Truly memorable Food & Beverage experiences don’t just come from delicious dishes, fine dining and exquisite ambiance.
Which is why we’re searching for a new Food & Beverage Assistant at voco Belfast, confident in delivering unforgettable experiences through a warm welcome, inspired recommendations and seamless service from welcome drinks to starter, dessert and beyond.
We have a mix of part time and full time roles available which will be discussed at interview,
A little taste of your day-to-day
Every day is different, but you’ll mostly be:
- Providingefficient, prompt and exceptional Guest and Corporate experienceswithin Food & Beverage from our full service POMO restaurant to Meeting & Events.
- Be proactive in dealingwith compliments and complaints and reporting them to the manager/supervisor as required.
- Ensuring Food & Beverage standards deliver against our commitment to responsible business practices.
- Helping set exceptional cleanliness standards across all work areas.
- Receiving and processing guest payments.
What we need from you
- Minimum of 1 year experience in a food and beverage service role, preferably within a hotel setting
- Communication and customer service skills
- Strive for excellence in an eager and motivated manner
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
What you can expect from us
We are proud to offer you industry leading Benefits!
- Competitive salary and benefits package- your salary will increase after one years service to reward your commitment & dedication to us.
- Discounts across IHG Hotels & Resorts- WORLDWIDE, including 50% off Food & Beverage experiences when you stay.
- Enhanced Pension – We match up to 5%.
- Life Assurance
- Company Maternity & Paterntity
- Earn IHG Points for Tripadvisor Incentives
- Colleague of the Month/ Annual Value Awards
- Be part of a prestigious hotel collection renowned for exceptional service.
- Access to employee discounts for you, your family and friends.
- Learning and development opportunities- including NVQs
We encourage applications from enthusiastic individuals who are eager to learn and contribute to our team\\\’s success.
You must have a right to work in the UK to be considered for this vacancy
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Food & Beverage Assistant employer: iNua Partnership
Contact Detail:
iNua Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant
✨Tip Number 1
Familiarise yourself with the menu and beverage offerings at POMO restaurant. Being knowledgeable about the dishes and drinks will allow you to make inspired recommendations, which is key to delivering exceptional guest experiences.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a dining setting. This will help you become more comfortable in providing warm welcomes and handling guest interactions, which are crucial for this role.
✨Tip Number 3
Prepare for potential scenarios involving guest complaints or compliments. Think about how you would handle these situations proactively and calmly, as this will demonstrate your ability to work under pressure and maintain high service standards.
✨Tip Number 4
Showcase your reliability and timekeeping skills by being punctual to any interviews or meetings. This will reflect your commitment to excellence and your eagerness to contribute positively to the team.
We think you need these skills to ace Food & Beverage Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage service, especially within a hotel setting. Emphasise your communication skills and ability to work under pressure.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering exceptional guest experiences. Mention specific examples from your previous roles where you provided outstanding service or handled complaints effectively.
Highlight Relevant Skills: In your application, clearly outline your customer service skills and any experience with payment processing. Mention your reliability and timekeeping as these are crucial for the role.
Show Enthusiasm: Convey your eagerness to learn and contribute to the team’s success in your application. Companies appreciate candidates who demonstrate a genuine interest in the role and the organisation.
How to prepare for a job interview at iNua Partnership
✨Showcase Your Customer Service Skills
As a Food & Beverage Assistant, your ability to connect with guests is crucial. Prepare examples of how you've provided exceptional service in the past, especially in high-pressure situations. This will demonstrate your capability to handle various customer interactions.
✨Know the Menu Inside Out
Familiarise yourself with the menu and any special offerings at the restaurant. Being able to make inspired recommendations will impress your interviewers and show that you're proactive about enhancing guest experiences.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss how you've dealt with complaints or difficult situations in previous roles. Highlight your proactive approach to resolving issues and how you reported them to management, as this aligns with the expectations of the role.
✨Emphasise Teamwork and Reliability
Since you'll be working closely with others, share examples of how you've contributed to a team environment. Discuss your timekeeping and reliability, as these traits are essential for maintaining the high standards expected in the hospitality industry.
