At a Glance
- Tasks: Deliver top-notch customer service and support various teams in a hybrid work environment.
- Company: A growing private healthcare company dedicated to sleep and respiratory health.
- Benefits: Cash plan, exclusive discounts, and ongoing training for personal growth.
- Why this job: Join a mission-driven team and make a difference in people's health and well-being.
- Qualifications: Excellent communication skills and at least two years of customer service experience.
- Other info: Enjoy a flexible work model with a mix of office and remote days.
The predicted salary is between 28800 - 43200 £ per year.
A growing private healthcare company focused on sleep and respiratory health is seeking a Customer Services Representative. This full-time role offers a hybrid working model, combining three office days with two remote days.
Responsibilities include:
- Providing exceptional customer service
- Processing orders and refunds
- Supporting various teams
Ideal candidates should have:
- Excellent communication skills
- A minimum of two years' experience in customer service
The company provides:
- A cash plan
- Exclusive discounts
- Ongoing training
Hybrid Customer Service Specialist – Sleep Health in Woking employer: Intus Healthcare Ltd
Contact Detail:
Intus Healthcare Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Service Specialist – Sleep Health in Woking
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. We want to show off our problem-solving skills and how we handle tricky situations with grace.
✨Tip Number 3
Dress the part, even if it's a hybrid role! First impressions matter, so let’s look sharp for those in-person days and feel confident during video calls.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that we’re genuinely interested in the role.
We think you need these skills to ace Hybrid Customer Service Specialist – Sleep Health in Woking
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience, especially in healthcare or similar fields. We want to see how your skills align with our focus on sleep and respiratory health!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about customer service and how you can contribute to our mission. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear, concise language and check for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Intus Healthcare Ltd
✨Know Your Stuff About Sleep Health
Before the interview, brush up on the basics of sleep and respiratory health. Familiarise yourself with common sleep disorders and treatments. This will show your genuine interest in the field and help you connect better with the interviewers.
✨Show Off Your Customer Service Skills
Prepare specific examples from your past experiences where you provided exceptional customer service. Think about challenging situations you faced and how you resolved them. This will demonstrate your problem-solving abilities and communication skills, which are crucial for this role.
✨Get Comfortable with Hybrid Work
Since this role involves a hybrid working model, be ready to discuss your experience with remote work. Share how you stay organised and maintain communication with your team while working from home. This will highlight your adaptability and readiness for the job.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of the interview. Inquire about the company culture, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.