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- Tasks: Deliver exceptional customer service via phone and email while supporting the sleep test team.
- Company: Join a friendly healthcare company dedicated to improving sleep and respiratory health.
- Benefits: Enjoy a cash plan, exclusive discounts, pension, and ongoing training for career growth.
- Why this job: Make a real difference in people's lives while working in a supportive team environment.
- Qualifications: Two years of customer service experience and excellent communication skills required.
- Other info: Hybrid role with a modern office just 15 minutes from the train station.
The predicted salary is between 28800 - 43200 £ per year.
This is an exciting opportunity to join a growing private healthcare company focused on sleep and respiratory health. The company has a small, friendly team that works together to make a difference in people's lives. It has outstanding reviews on Trustpilot because it excels in providing the very best care and advice.
This is a full-time role, Monday to Friday. This is intended to be a hybrid working role, with typically three office days and two remote working days per week.
Responsibilities:- Providing outstanding customer service through phone and email.
- Taking telephone orders and payments.
- Processing returns and refunds.
- Supporting the sleep test team with their processes.
- Some general data entry / admin tasks as needed.
- Excellent written and verbal communication skills.
- Ability to problem solve and take ownership.
- Self-motivated team player.
- Attention to detail.
- Can-do, positive attitude.
- Minimum two years of customer service experience (office or retail).
Company benefits include a SimplyHealth cash plan, exclusive discounts with numerous retailers and services, and a company pension. Ongoing training will be provided to maintain your career development and progression. Full training and a company laptop, headset, and other required equipment will be provided. Their newly refurbished and air-conditioned office in Woking is a 15-minute walk from the train station and town centre. Free car parking is provided.
If you are a suitable candidate and would like to be considered for this opportunity, please do not hesitate to apply.
Customer Service Representative (, , United Kingdom) in Bampton employer: Intus Healthcare Ltd
Contact Detail:
Intus Healthcare Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative (, , United Kingdom) in Bampton
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the healthcare sector. A personal recommendation can go a long way in landing that Customer Service Representative role.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Since they focus on sleep and respiratory health, show your passion for helping others and how you can contribute to their mission during the chat.
✨Tip Number 3
Practice your communication skills! As a Customer Service Representative, you'll need to shine in both written and verbal interactions. Try mock interviews with friends or use online resources to polish your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Service Representative (, , United Kingdom) in Bampton
Some tips for your application 🫡
Show Off Your Communication Skills: Since we're all about outstanding customer service, make sure your written application highlights your excellent communication skills. Use clear and concise language to demonstrate how you can connect with customers effectively.
Tailor Your Application: Take a moment to customise your application for this role. Mention your relevant experience in customer service and how it aligns with our focus on sleep and respiratory health. We love seeing candidates who understand our mission!
Be Positive and Can-Do: We’re looking for team players with a positive attitude! In your application, share examples of how you've tackled challenges in the past and how your can-do spirit has made a difference in your previous roles.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Intus Healthcare Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the company’s mission and values, especially their focus on sleep and respiratory health. Understanding their commitment to outstanding customer service will help you align your answers with what they’re looking for.
✨Showcase Your Communication Skills
As a Customer Service Representative, excellent communication is key. Prepare examples from your past experiences where you’ve successfully resolved customer issues or provided exceptional service. This will demonstrate your ability to communicate effectively both verbally and in writing.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you’ve had to solve problems or take ownership of a situation. Be ready to discuss how you approached these challenges and what the outcomes were. This will show that you can handle the responsibilities of the role.
✨Bring a Positive Attitude
The company values a can-do attitude, so make sure to convey your enthusiasm for the role during the interview. Share your passion for helping others and how you can contribute to the friendly team environment they’ve cultivated.
