Remote Clinical Sales Associate in Cardiff

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide. We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world. The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life. If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Primary Function of Position: The da Vinci Clinical Sales Associate will help maximize the utilization of installed da Vinci ® Surgical Systems.

Roles and Responsibilities:

• Implement the clinical sales plan defined by the da Vinci Clinical Sales Manager to drive utilization of the da Vinci ® Surgical System.
• Become a da Vinci ® Surgery expert mainly across core indications for the region to support the development of surgical robotics programs in the assigned territory.
• Support regional Sales and Marketing development events that create system awareness and procedure adoption.
• Develop a da Vinci ® Surgery plan for each surgical team to ensure they are capable of using the system independently within a reasonable time frame based on their volume and access to the system.
• Drive utilization of the da Vinci ® system by working with surgical teams to review and select appropriate cases and ensure consistent usage of the da Vinci.
• Drive continuous expansion of the user base by working with key hospital staff and surgeon thought leaders to develop a qualified lead funnel; interactions with C-level, senior hospital staff and KOL's would be supported by the Clinical Sales Manager.
• Lead surgical teams through training sessions, helping them understand system operations, OR integration and da Vinci ® Surgery applications.
• Be a resource to the surgical team, providing guidance and insight on the use of the da Vinci ® Surgical System through providing case support.
• Responsibly manage administrative tasks, reporting of sales/procedures, outcomes of sales activities, submission of expense reports, etc.
• Act as a Medical Device Consultant (Medizinprodukteberater) in Austria and Germany, after appropriate training, as per legal requirement and provide guidance, insight, and support in the proper handling of Intuitive medical devices.

Qualifications Required Knowledge, Skills, and Experience:

• Bachelor’s degree or equivalent experience required.
• Minimum of two years of experience in support and training in medical device industry or minimum of two years of prior sales experience in healthcare.
• Successful experience as sales support or successful experience in Sales.
• Excellent interpersonal skills and communication skills.
• Fluent in English and local language as required.
• Ability to travel up to 50%, dependent upon account distribution.
• Proven ability to work effectively as part of a team.
• Knowledge of the Operating Room environment preferred.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status. Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process). For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.