At a Glance
- Tasks: Support and troubleshoot Windows OS for users, ensuring top-notch customer service.
- Company: Join a dynamic tech team focused on innovation and user satisfaction.
- Benefits: Competitive pay, flexible hours, and opportunities for skill development.
- Other info: Fast-paced environment with great potential for career advancement.
- Why this job: Be the go-to tech hero, solving problems and making a difference every day.
- Qualifications: Strong Windows OS knowledge and excellent communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Skills Required Strong Windows 10 11 OS Build and Support Extremely strong communication skills, both written and spoken Well versed in providing a very high level of customer service to both users, customers and colleagues.
Meet all Service Levels specified and be able to support and meet the requirements specified in the relevant Job Profile and/or their Contingent Person's Assignment.
Capable of troubleshooting issues with an end-user device, including all hardware, operating system, driver, or client application challenges.
Capable of deploying or redeploying required OS images and builds (as well as, future images/builds) on compatible Legacy hardware (Example: Win10, Win7, etc.).
Capable of virtual desktop activities, such as capacity planning, monitoring, provisioning, image maintenance, persistent and nonpersistent multisession tuning and management, cost optimization, incident management coordination with business owners.
Capable of ensuring device health is monitored, reported and remediated (DEX).
Capable of maintaining OS currency using established processes leveraging Service Rings.
Capable of performing Routine Technology Health Checks and capable of providing in-person services for items in the relevant service catalogue.
Capable of performing semi-annual tests, required remediation, and validation re...
Desktop Technician employer: Intuition IT Solutions Ltd
Intuition IT Solutions Ltd is an exceptional employer that values diversity and collaboration, making it a fantastic place for multilingual professionals to thrive. With a strong focus on employee growth, we offer comprehensive training and development opportunities in a supportive work culture, all while enjoying the vibrant atmosphere of Chester. Join us to be part of a team that prioritises excellent customer service and innovative problem-solving in the IT sector.
Contact Details:
Intuition IT Solutions Ltd Recruitment Team
