Intuit UK is seeking a Customer Success leader to drive retention and growth across our QuickBooks customer base, including welcome, nurture and win-back programs. You will partner with Sales, Product, Marketing and Analytics to deliver cross-functional retention initiatives and leverage AI and data to reduce churn.
The role focuses on 1:many initiatives for accountants, sole traders and small businesses, with a strong emphasis on monetisation and customer advocacy.
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AI-Driven Retention & Growth Lead (SaaS) employer: Intuit
Intuit is an exceptional employer located in the vibrant city of London, offering a dynamic work culture that fosters collaboration and innovation. Employees benefit from comprehensive growth opportunities, competitive compensation, and a commitment to work-life balance, making it an ideal place for professionals seeking meaningful and rewarding careers in accounting and finance.