At a Glance
- Tasks: Assist customers with tax filing and provide solutions to their queries.
- Company: Join the TurboTax team and help make tax season easier for everyone.
- Benefits: Earn $18.50/hour, flexible hours, and a $405 bonus for certification.
- Other info: Enjoy a fast certification process and set your own schedule.
- Why this job: Be the friendly face that helps others during tax season while working from home.
- Qualifications: No accounting background needed; just strong communication skills and a passion for helping others.
The predicted salary is between 13 - 16 € per hour.
We're looking for YOU! Join TurboTax as a TurboTax Product Expert and be the friendly face our customers rely on during tax season. We're looking for individuals with excellent communication skills and a passion for assisting others. As a TurboTax Product Expert, you'll play a crucial role in ensuring our customers have a seamless tax filing experience. If you're a problem-solver who enjoys helping people, we invite you to be part of our team. Apply now to join TurboTax and make tax season less taxing for everyone.
BENEFITS
- Get paid $18.50 per hour
- Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert
- Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday
- Earn an additional $5/hr from April 9–15 for all hours worked
- Fast 24 hour Certification
EXPERIENCE & SKILLS
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers' needs while driving innovation and providing top-notch service.
TurboTax Product Expert (Work From Home) employer: Intuit - TurboTax
TurboTax is an exceptional employer that values flexibility and work-life balance, allowing you to work from home and set your own schedule. With competitive pay, a generous certification bonus, and a supportive culture focused on helping others, you'll find meaningful opportunities for personal and professional growth while making tax season easier for our customers. Join us and be part of a team that prioritises communication, empathy, and innovation in delivering top-notch service.
StudySmarter Expert Advice🤫
We think this is how you could land TurboTax Product Expert (Work From Home)
✨Tip Number 1
Get to know TurboTax inside and out! Familiarise yourself with their products and services so you can confidently answer customer queries. This will not only boost your confidence but also show potential employers that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about helping customers, try role-playing scenarios with friends or family. The more you practice articulating solutions clearly and empathetically, the better prepared you'll be for real interactions.
✨Tip Number 3
Don’t underestimate the power of networking! Connect with current or former TurboTax employees on LinkedIn. They can provide insider tips and might even refer you for the position, which can give you a leg up in the application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll have access to all the latest job openings and updates directly from TurboTax.
We think you need these skills to ace TurboTax Product Expert (Work From Home)
Some tips for your application 🫡
Show Your Enthusiasm:Let your passion for helping others shine through in your application. We want to see that you're excited about the role and ready to assist our customers during tax season!
Highlight Communication Skills:Since strong communication is key, make sure to showcase any relevant experience or skills you have in this area. Whether it's through previous jobs or personal experiences, we want to know how you connect with people.
Tailor Your Application:Take a moment to customise your application for the TurboTax Product Expert role. Mention specific aspects of the job description that resonate with you and explain why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and get you started on your journey to becoming a TurboTax Product Expert!
How to prepare for a job interview at Intuit - TurboTax
✨Know Your TurboTax Stuff
Before the interview, brush up on TurboTax products and services. Familiarise yourself with common customer queries and solutions. This will show your enthusiasm and readiness to help customers during tax season.
✨Practice Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and empathetically. You could role-play with a friend or family member, simulating customer interactions to build your confidence.
✨Show Your Problem-Solving Skills
Think of examples from your past experiences where you successfully solved problems or helped others. Be ready to share these stories during the interview to demonstrate your ability to handle customer issues effectively.
✨Be Flexible and Open-Minded
Highlight your willingness to adapt to different situations and schedules. Since this role allows for flexible hours, showing that you're open to working various shifts can make you a more attractive candidate.
