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- Tasks: Assist customers with TurboTax products and ensure a smooth tax filing experience.
- Company: Join the friendly team at TurboTax, where your support makes a difference.
- Benefits: Earn $18.50/hour, flexible hours, and a $405 bonus for certification.
- Why this job: Help others during tax season while working from home on your own schedule.
- Qualifications: No accounting background needed; just bring your enthusiasm and communication skills.
- Other info: Fast certification process and opportunities for personal growth.
The predicted salary is between 13 - 16 £ per hour.
We're looking for YOU! Join TurboTax as a TurboTax Product Expert and be the friendly face our customers rely on during tax season. We're looking for individuals with excellent communication skills and a passion for assisting others. As a TurboTax Product Expert, you'll play a crucial role in ensuring our customers have a seamless tax filing experience. If you're a problem-solver who enjoys helping people, we invite you to be part of our team. Apply now to join TurboTax and make tax season less taxing for everyone.
BENEFITS
- Get paid $18.50 per hour
- Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert
- Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday
- Earn an additional $5/hr from April 9–15 for all hours worked
- Fast 24 hour Certification
EXPERIENCE & SKILLS
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers' needs while driving innovation and providing top-notch service.
TurboTax Product Expert (Work From Home) in London employer: Intuit - TurboTax
Contact Detail:
Intuit - TurboTax Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TurboTax Product Expert (Work From Home) in London
✨Tip Number 1
Get to know TurboTax inside and out! Familiarise yourself with their products and services so you can confidently answer customer queries. This will not only impress during interviews but also help you stand out as a knowledgeable candidate.
✨Tip Number 2
Practice your communication skills! Since this role is all about helping customers, make sure you can articulate your thoughts clearly and empathetically. Try role-playing scenarios with friends or family to get comfortable with different customer interactions.
✨Tip Number 3
Network like a pro! Connect with current TurboTax employees on LinkedIn or join relevant groups. Engaging with others in the industry can provide valuable insights and might even lead to referrals. Plus, it shows your genuine interest in the company!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates directly from TurboTax, making your job search smoother and more efficient.
We think you need these skills to ace TurboTax Product Expert (Work From Home) in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for helping others shine through. We want to see that you genuinely care about making tax season easier for our customers!
Highlight Communication Skills: Since strong communication is key for this role, make sure to showcase your ability to articulate solutions clearly. Use examples from your past experiences where you've successfully helped someone solve a problem.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that align with the TurboTax Product Expert role. We love seeing candidates who take the extra step!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Intuit - TurboTax
✨Know Your TurboTax Stuff
Before the interview, make sure you brush up on TurboTax products and services. Familiarise yourself with common customer queries and solutions. This will not only show your enthusiasm but also demonstrate your commitment to helping customers.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and empathetically. You might want to do a mock interview with a friend or family member to get comfortable expressing your ideas and solutions.
✨Emphasise Your Problem-Solving Skills
Think of examples from your past experiences where you've successfully solved problems or helped others. Be ready to share these stories during the interview to highlight your ability to assist customers effectively.
✨Be Flexible and Open-Minded
TurboTax values individuals who can adapt to different situations. During the interview, express your willingness to learn and adjust your approach based on customer needs. This attitude will resonate well with the hiring team.
