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- Tasks: Assist customers with TurboTax products and ensure a smooth tax filing experience.
- Company: Join the friendly team at TurboTax, making tax season easier for everyone.
- Benefits: Earn $18.50 per hour, flexible hours, and a $405 bonus for certification.
- Why this job: Be a problem-solver and help others while working from home on your schedule.
- Qualifications: No accounting background needed; just strong communication skills and a passion for helping others.
- Other info: Fast certification process and additional pay during peak tax season.
The predicted salary is between 13 - 16 £ per hour.
We're looking for YOU! Join TurboTax as a TurboTax Product Expert and be the friendly face our customers rely on during tax season. We're looking for individuals with excellent communication skills and a passion for assisting others. As a TurboTax Product Expert, you'll play a crucial role in ensuring our customers have a seamless tax filing experience. If you're a problem-solver who enjoys helping people, we invite you to be part of our team. Apply now to join TurboTax and make tax season less taxing for everyone.
BENEFITS
- Get paid $18.50 per hour
- Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert
- Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday
- Earn an additional $5/hr from April 9–15 for all hours worked
- Fast 24 hour Certification
EXPERIENCE & SKILLS
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers' needs while driving innovation and providing top-notch service.
Remote TurboTax Product Expert in London employer: Intuit - TurboTax
Contact Detail:
Intuit - TurboTax Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote TurboTax Product Expert in London
✨Tip Number 1
Get to know TurboTax inside and out! Familiarise yourself with the product and its features. This way, when you chat with customers, you can confidently answer their questions and show them you’re the expert they need.
✨Tip Number 2
Practice your communication skills! Whether it’s through mock calls or chatting with friends, being able to articulate solutions clearly is key. Remember, empathy goes a long way in making customers feel understood and supported.
✨Tip Number 3
Don’t hesitate to showcase your problem-solving skills! Think of examples from your past experiences where you’ve helped someone overcome a challenge. This will help you stand out during any interviews or assessments.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and benefits right there. Let’s make tax season less taxing together!
We think you need these skills to ace Remote TurboTax Product Expert in London
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for helping others in your application. Share any experiences where you've assisted someone, especially in a customer service role. This will help us understand why you're the perfect fit for the TurboTax Product Expert position!
Communicate Clearly: Since strong communication is key, make sure your written application is clear and concise. Avoid jargon and keep it simple so we can easily see how you articulate solutions. Remember, we want to know how you can help our customers!
Tailor Your Application: Take a moment to customise your application for this specific role. Highlight relevant skills and experiences that align with what we're looking for in a TurboTax Product Expert. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get all the latest updates about your application status!
How to prepare for a job interview at Intuit - TurboTax
✨Know Your TurboTax Stuff
Before the interview, brush up on TurboTax products and services. Familiarise yourself with common customer queries and solutions. This will show your enthusiasm and readiness to help customers during tax season.
✨Show Off Your Communication Skills
Practice articulating your thoughts clearly and empathetically. You might want to role-play common customer scenarios with a friend or family member. This will help you convey solutions effectively, which is crucial for this role.
✨Demonstrate Problem-Solving Abilities
Think of examples from your past experiences where you successfully solved problems for others. Be ready to share these stories during the interview to highlight your ability to assist customers in a friendly and efficient manner.
✨Be Flexible and Open-Minded
Since this role allows you to set your own schedule, express your willingness to adapt and work during peak times. Show that you're eager to learn and grow within the company, which will resonate well with the interviewers.
