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- Tasks: Lead a team to build strategic partnerships and drive growth for Intuit Mailchimp.
- Company: Intuit is a global platform company empowering prosperity for consumers and small businesses.
- Benefits: Join a top workplace with innovative culture and opportunities for professional growth.
- Why this job: Be part of a mission-driven team transforming how small businesses acquire and retain customers.
- Qualifications: 10+ years in partner management; strong leadership and strategic thinking skills required.
- Other info: Experience in Martech and existing agency relationships are preferred.
The predicted salary is between 72000 - 108000 £ per year.
Intuit is a global platform company that is on a mission to power prosperity around the world for consumers, small businesses, and the self-employed. Across all our leading brands – Turbo Tax, Credit Karma, QuickBooks, and Mailchimp – Intuit serves over 100 million customers and is one of the few companies in the world to have both a thriving consumer and small business ecosystem. Intuit is known for its track record of innovation, customer centricity, and consistent recognition as a top place to work.
Intuit Mailchimp solves one of the largest challenges small and medium sized businesses face – getting customers. For two-thirds of SMBs, finding new customers is their biggest obstacle and over 25% struggle to retain existing ones. Over 13 million businesses use Mailchimp to grow their business, and the combination of QuickBooks and Mailchimp will enable the next horizon of transformative innovation. Through the combined offering, small businesses will be able to grow and manage their business with one platform, enabling Intuit to offer unparalleled value and convenience to its customers.
We are looking for a highly motivated partner management leader to join the Intuit Mailchimp global partner team and take our business to the next level. You will play a critical role in building and leading a team of Strategic Partner Development Managers (PDMs) and driving results from their efforts to form and monetize strategic agency partnerships, ensuring world-class engagement with Intuit Mailchimp. Your team will be responsible for acquiring and managing Strategic Partners, driving deep engagement, with a focus on delivering mutual growth through new high-value customer acquisition, upleveling customer success, and ensuring we continue to raise the bar on partner experience.
Responsibilities
- Build and manage a high performing Strategic PDM team which will be responsible for acquiring and developing some of our most strategic agency partnerships in the market.
- Roll up the sleeves and support your team in pitching, recruiting, and managing mid-market Digital Marketing and Ecommerce Agencies through targeted, proactive, high touch approach.
- Develop and maintain executive relationships across our strategic partner community through regular in-person engagements.
- Serve as the first point of executive escalation to address partner concerns and misalignments.
- Own, build, and scale the Strategic PDM strategy, playbook, and operating model globally, collaborating with our regional teams.
- Work cross-functionally across the entire Intuit organization to garner support for your team, ensuring overall customer and partner success.
- Working closely with cross-functional business partners, develop training, skills development, and performance programs to create a high-performance culture within the team.
- Analyze and drive performance metrics across the team, identify trends, and make data-driven recommendations to deliver deeper engagement and faster partner-led revenue growth.
Minimum Requirements
- 10+ years of experience in alliances, partner management, sales, and/or business
- 5+ years of experience in group managerial roles responsible for a high-performing partner management
- Proven experience in establishing, developing, and scaling service partnerships for SaaS
- Ability to think strategically and analytically about growth opportunities with strategic partners
- Excellent written and verbal communication skills
- Bachelor’s degree in business, marketing, or related field, or equivalent experience
Preferred Qualifications
- Track record of successfully shepherding multiple partners through an end-to-end partner journey starting with new partner acquisition all the way to long-term revenue growth
- Familiarity with Martech, Ecommerce and Digital Marketing Agency ecosystems
- Experience working with medium-sized service organizations
- Experience leading internal growth teams within a fast-growing marketing or ecommerce environment
- Existing agency network and relationships
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Head of Strategic Service Partnerships, EMEA employer: Intuit Inc.
Contact Detail:
Intuit Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Strategic Service Partnerships, EMEA
✨Tip Number 1
Make sure to leverage your existing network in the Martech and Ecommerce sectors. Reach out to former colleagues or industry contacts who may have insights into potential partnerships or can introduce you to key players in the field.
✨Tip Number 2
Stay updated on the latest trends in digital marketing and partner management. This knowledge will not only help you in interviews but also demonstrate your commitment to driving innovation and growth within the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully built and managed strategic partnerships in the past. Highlight your ability to analyze performance metrics and drive revenue growth through effective partner engagement.
✨Tip Number 4
Familiarize yourself with Intuit's products, especially Mailchimp and QuickBooks. Understanding their value propositions and how they serve small businesses will give you an edge in demonstrating your alignment with the company's mission.
We think you need these skills to ace Head of Strategic Service Partnerships, EMEA
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Head of Strategic Service Partnerships position. Tailor your application to highlight relevant experiences that align with the job description.
Highlight Relevant Experience: In your CV and cover letter, emphasize your 10+ years of experience in alliances, partner management, and sales. Provide specific examples of how you've successfully developed and scaled service partnerships, particularly in a SaaS environment.
Showcase Leadership Skills: Since this role involves managing a team, be sure to include examples of your leadership experience. Discuss how you've built high-performing teams and driven results through effective management and support.
Communicate Clearly: Given the importance of communication in this role, ensure that your application materials are well-written and free of errors. Use clear and concise language to convey your qualifications and enthusiasm for the position.
How to prepare for a job interview at Intuit Inc.
✨Showcase Your Leadership Experience
Make sure to highlight your experience in managing high-performing teams. Discuss specific examples where you successfully built and led teams, particularly in partner management or sales roles.
✨Demonstrate Strategic Thinking
Prepare to discuss how you've identified growth opportunities with strategic partners in the past. Use data-driven examples to illustrate your analytical skills and strategic mindset.
✨Familiarize Yourself with Intuit's Ecosystem
Research Intuit's brands and their impact on small businesses. Understanding how Mailchimp, QuickBooks, and other products work together will show your commitment and readiness to contribute to their mission.
✨Prepare for Executive Engagement Scenarios
Since you'll be responsible for maintaining executive relationships, think of scenarios where you've successfully managed partner concerns or misalignments. Be ready to share these experiences during the interview.
