Intuit, Inc. is seeking a Customer Success Lead in Greater London to drive retention, nurture and monetization programs for QuickBooks customers.
The role focuses on high-touch 1:1 and 1:many initiatives, including welcome and win-back campaigns, with emphasis on AI-enabled proactive interventions to reduce churn. You will collaborate with Sales, Product, Marketing, and Analytics to build cohesive customer journeys, scale programs globally, and report impact to leadership.
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Growth & Retention Lead for SMB & Accounting SaaS employer: Intuit Inc.
Intuit Inc. is an exceptional employer that fosters a collaborative and innovative work culture, particularly for the Service Desk Analyst II role in vibrant Victoria, London. Employees benefit from comprehensive training, opportunities for professional growth, and a supportive environment that encourages the use of cutting-edge technology to enhance IT support services. With a focus on employee well-being and a commitment to excellence, Intuit provides a rewarding workplace where your contributions truly matter.
