Location:
N4, London PAYE Rate: £14.50 per hour Job Type: Full-Time | PAYE About the Role We are looking for an experienced Working Shift Supervisor to join the opening team at The Cluck End in Manor House. We are a new chicken shop serving fried chicken, flavoured wings, burgers, tenders and shakes. You will take responsibility for the shift from preparation through to closing, keeping food quality, service and cleanliness consistent. You will also cook, pack orders and serve customers alongside the crew. Reporting to the Store Manager, you will help establish practical routines and train the team to work confidently across different stations.
Key Responsibilities
Lead each shift, allocate cooking, packing and counter duties, organise breaks and adjust cover as queues and delivery orders change. Prepare and fry chicken, assemble burgers and meals, finish wings and prepare shakes using the agreed recipes, portions and presentation standards. Check preparation levels and plan cooking batches against demand to maintain availability and control holding times and waste.
Monitor food safety, allergens and temperature records, including handwashing and safe separation of raw ingredients, cooked food and counter tasks. Check that orders contain the correct food, sides, sauces and drinks, and coordinate the handover of counter, collection and delivery orders. Complete opening and closing checks covering equipment, cleaning, stock, tills and premises security; report faults or unsafe conditions promptly.
Check deliveries, date labelling and stock rotation, identify shortages and arrange replenishment through management. Resolve routine order errors and customer complaints within agreed limits, escalating serious issues to the Operations Manager. Record waste and operational issues, complete cash checks, and provide a clear shift handover, including staffing, stock and equipment concerns. Experience & Skills Previous experience taking responsibility for a busy takeaway, chicken shop or quick-service restaurant shift is essential.
You should also have: Confidence directing a small team while working in the kitchen or on the counter yourself. Practical cooking or frying experience and ability to follow recipes, portion guides and food-safety procedures. Good organisation during busy service, with the judgement to prioritise orders and allocate staff effectively. Experience of opening or closing checks, cash handling and resolving customer issues. Clear communication, reliable attendance and availability for the proposed evening and weekend shifts. Experience with fried chicken, stock ordering, training new starters and relevant food-safety training would be advantageous.
Shift Supervisor in New London employer: IntSol Recruitment
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