Location:
N4 , London PAYE Rate: £14.50 per hour Job Type: Full-Time | PAYE About the Role We are looking for an experienced Senior Crew Member and Relief Supervisor to join The Cluck End in Manor House. Our menu includes fried chicken, flavoured wings, burgers, tenders and shakes. You will work across the kitchen and counter, helping the team produce consistent food and keep orders moving. When assigned supervisory cover, you will take resp onsibility for the floor, opening or closing and routine service decisions. You will work closely with the Working Shift Supervisor and Operations Manager and help new starters learn the stations.
Key Responsibilities
Prepare ingredients and cook chicken, wings, tenders and sides, following recipes, cooking checks and portion guides. Coordinate cooking batches, meal assembly and packing so food is ready in the right order for counter, collection and delivery customers. Assemble burgers and meals, finish flavoured wings and prepare shakes to the agreed standard. Take charge of the floor during designated supervisor cover , allocate stations and breaks, and keep colleagues informed about priorities.
Complete authorised opening and closing duties when rostered, including equipment readiness, till checks, keys and premises security. Check hygiene, temperature records and allergen procedures, including safe changes between raw-food handling, cooked-food handling and counter work. Use the till and delivery-order systems, check packed orders and resolve routine mistakes or customer enquiries within agreed limits. Keep ingredients, sauces and packaging replenished, check deliveries when assigned, rotate stock and record shortages or waste.
Show new starters how to work safely on each station and raise any further training needs with the supervisor. Complete allocated cleaning and equipment checks, report faults and give a clear handover of stock, service and staffing issues. Experience & Skills Previous experience in a busy takeaway, chicken shop or quick-service kitchen, including competent cooking or frying, is essential. You should also have: Confidence guiding colleagues and taking responsibility for service when the supervisor is away from the floor.
Ability to manage several orders while maintaining food quality, portion control and order accuracy. Good food-hygiene habits and an understanding of raw-food separation and allergen procedures. Confidence handling payments, customer enquiries and clear shift handovers. Reliability, clear communication and availability for the proposed evening and weekend shifts. Previous keyholding, opening or closing duties, experience training colleagues and relevant food-safety training would be advantageous. Training on our equipment and authorised supervisory duties will be provided.
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