Intrum in Reigate is seeking Customer Support Representatives to help customers facing financial difficulties with empathy and clear guidance. You will listen patiently, assess circumstances, and propose tailored repayment options to reduce debt while maintaining trust.
The role is hybrid, combining office and home work. You will support customers across various accounts, using modern AI-assisted tools to deliver accurate information and next-best actions, while upholding high standards of
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Customer Care Specialist - Hybrid, Empathy-Driven in Reigate employer: Intrum
Intrum Mortgages is an excellent employer, offering a dynamic hybrid work environment in Glasgow that fosters collaboration and innovation. With a strong focus on employee growth, we provide tailored training and development opportunities, ensuring our team members thrive while delivering exceptional customer service. Our commitment to compliance and excellence creates a rewarding atmosphere where employees can make a meaningful impact in the mortgage servicing industry.