Intrum, a leading credit management services group, seeks a Head of Service Delivery in the UK to lead a major client relationship. You will oversee large-scale collections and recoveries operations, drive performance against contractual commitments, and shape a strategy that delivers outstanding outcomes for the client and customers.
You will build senior partnerships, lead a multi-functional team, and guide governance forums with a focus on continuous improvement, digital transformation, and
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Head of Service Delivery & Strategic Client Leadership in Glasgow employer: Intrum
Intrum Mortgages is an excellent employer, offering a dynamic hybrid work environment in Glasgow that fosters collaboration and innovation. With a strong focus on employee growth, we provide tailored training and development opportunities, ensuring our team members thrive while delivering exceptional customer service. Our commitment to compliance and excellence creates a rewarding atmosphere where employees can make a meaningful impact in the mortgage servicing industry.
