Intrum is seeking a Head of Service Delivery to lead a major UK client partnership, overseeing large-scale collections and recoveries, and driving operational excellence, transformation and regulatory compliance across the end-to-end customer journey.
You will shape strategy, lead multi-functional teams, manage governance forums, and deliver superior client and customer outcomes while partnering with a senior leadership team.
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Head of Service Delivery — Strategic Banking Client in Glasgow employer: Intrum
Intrum Mortgages is an excellent employer, offering a dynamic hybrid work environment in Glasgow that fosters collaboration and innovation. With a strong focus on employee growth, we provide tailored training and development opportunities, ensuring our team members thrive while delivering exceptional customer service. Our commitment to compliance and excellence creates a rewarding atmosphere where employees can make a meaningful impact in the mortgage servicing industry.
