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- Tasks: Engage with customers to provide tailored financial solutions and support.
- Company: Leading credit management services provider in Glasgow.
- Benefits: Competitive salary, hybrid work flexibility, and opportunities for growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Excellent communication skills and a positive attitude required.
- Other info: Initial office-based training followed by flexible hybrid work.
The predicted salary is between 28163 - 32388 £ per year.
A leading credit management services provider in Glasgow seeks Customer Support Representatives to support customers in financial difficulties. Offering a competitive starting salary of £28,163.20 with OTE up to £32,387.68, the role involves engaging with customers to provide tailored financial solutions.
The position supports hybrid work, allowing flexibility after initial office-based training. Successful candidates will possess excellent communication skills and a positive attitude, contributing to meaningful conversations for customer support.
Debt Solutions Support Specialist (Hybrid) in Glasgow employer: Intrum
Contact Detail:
Intrum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Debt Solutions Support Specialist (Hybrid) in Glasgow
✨Tip Number 1
Get to know the company! Research their values and mission, especially how they support customers in financial difficulties. This will help you tailor your conversations during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! Since this role is all about engaging with customers, try role-playing common scenarios with friends or family. This will boost your confidence and help you articulate tailored financial solutions effectively.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which can significantly increase your chances of landing the job.
✨Tip Number 4
Apply through our website! We want to see your application directly, and it shows you're serious about joining our team. Plus, it makes it easier for us to keep track of your application and get back to you quickly.
We think you need these skills to ace Debt Solutions Support Specialist (Hybrid) in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your communication skills and any experience in customer support. We want to see how you can engage with customers and provide tailored solutions, so don’t hold back on showcasing relevant examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about helping customers in financial difficulties. We love seeing a positive attitude, so let that enthusiasm come through in your writing.
Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We appreciate straightforward communication, just like we do with our customers. Avoid jargon and make sure your personality shines through!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need there!
How to prepare for a job interview at Intrum
✨Know Your Stuff
Before the interview, make sure you understand the basics of debt solutions and credit management. Familiarise yourself with common financial terms and concepts so you can engage in meaningful conversations during the interview.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member to refine your responses and ensure you come across as approachable and positive.
✨Demonstrate Empathy
This position involves supporting customers in financial difficulties, so be prepared to discuss how you would handle sensitive situations. Think of examples from your past experiences where you've shown empathy and understanding, as this will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about the training process, team dynamics, or how success is measured in the position. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.