Intrum is seeking a proactive Resource Planning Analyst to join our customer operations team in the UK. You will forecast short, medium and long-term demand, translate forecasts into clear resource requirements, and build capacity plans to ensure optimal staffing levels.
You’ll create and manage schedules, monitor performance, and provide data‑driven recommendations on hiring and training. Partnering with operational leaders, you’ll drive improvements in forecasting, planning and scheduling
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Strategic Resource Planner - Forecasting & Scheduling in Manchester employer: Intrum Justitia
At Intrum, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values ethics, dedication, solutions, and empathy. Our Glasgow office provides a fantastic hybrid working model, competitive salary, and numerous employee benefits, including structured training and personal development opportunities, making it an ideal place for those looking to make a meaningful impact in customer support. Join us to be part of a team that not only prioritises your growth but also fosters a sense of community and purpose in helping others achieve financial stability.
