Intrum is seeking a Head of Service Delivery to lead one of our most important client partnerships in the UK, managing large-scale collections and recoveries operations for a major banking client. The role requires strategic leadership, governance, and transformation initiatives, with a strong focus on customer outcomes and regulatory compliance.
You will work with senior stakeholders to deliver operational excellence, drive continuous improvement, and nurture a high-performing team within a
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Senior Head of Service Delivery & Client Success in Glasgow employer: Intrum Justitia
At Intrum, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values ethics, dedication, solutions, and empathy. Our Glasgow office provides a fantastic hybrid working model, competitive salary, and numerous employee benefits, including structured training and personal development opportunities, making it an ideal place for those looking to make a meaningful impact in customer support. Join us to be part of a team that not only prioritises your growth but also fosters a sense of community and purpose in helping others achieve financial stability.
