Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers with financial difficulties by providing tailored advice and solutions.
- Company: Leading credit management services provider based in Glasgow.
- Benefits: Competitive pay, hybrid work options, and supportive team environment.
- Why this job: Make a real difference in people's lives while developing your customer support skills.
- Qualifications: Strong communication skills, resilience, and a positive attitude required.
- Other info: Full-time role with opportunities for growth and development.
The predicted salary is between 30000 - 42000 £ per year.
A leading credit management services provider in Glasgow is seeking Customer Support Representatives to assist customers facing financial difficulties. The role involves offering personalized advice and solutions while ensuring compliance with regulations.
Candidates should possess strong communication skills, resilience, and a positive attitude. This full-time position offers competitive compensation and the opportunity for hybrid work after an initial office-based induction period.
Hybrid Debt Solutions Advisor – Customer Support in Glasgow employer: Intrum Justitia
Contact Detail:
Intrum Justitia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Debt Solutions Advisor – Customer Support in Glasgow
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the credit management field. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for those interviews! Research common questions for customer support roles and practice your responses. We want you to showcase your strong communication skills and resilience, so be ready to share examples from your past experiences.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a simple way to remind them of your positive attitude and commitment to helping customers.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got all the latest job openings, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace Hybrid Debt Solutions Advisor – Customer Support in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your communication skills and experience in customer support. We want to see how you can bring a positive attitude to our team, so don’t be shy about showcasing your resilience in challenging situations!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping customers facing financial difficulties. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Relevant Experience: If you've worked in customer support or have experience in financial services, make sure to highlight that! We’re looking for candidates who understand the importance of compliance and can offer tailored solutions to our customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Intrum Justitia
✨Know Your Stuff
Before the interview, make sure you understand the basics of credit management and the services offered by the company. Brush up on financial regulations that might affect customers in distress. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since strong communication is key for this position, prepare to demonstrate your ability to convey complex information clearly. You might be asked to role-play a customer interaction, so practice explaining financial concepts in simple terms. Remember, it’s all about making the customer feel understood and supported.
✨Emphasise Resilience and Positivity
The role involves dealing with customers who may be stressed or upset. Be ready to share examples from your past experiences where you’ve handled difficult situations with a positive attitude. Highlighting your resilience will show that you can maintain composure and provide excellent support, even under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training processes, or how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.