Intrum Justitia in Glasgow is seeking empathetic Customer Support Representatives to be the first point of contact for customers facing financial difficulty. You’ll listen with care, explain options, and tailor repayment plans with fairness and clarity.
You’ll join a supportive team in a hybrid working pattern, with comprehensive training and ongoing development. Strong communication and resilience are essential to helping customers navigate their financial journeys.
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Hybrid Customer Support Specialist - Empathy & Solutions in Glasgow employer: Intrum Justitia
At Intrum, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values ethics, dedication, solutions, and empathy. Our Glasgow office provides a fantastic hybrid working model, competitive salary, and numerous employee benefits, including structured training and personal development opportunities, making it an ideal place for those looking to make a meaningful impact in customer support. Join us to be part of a team that not only prioritises your growth but also fosters a sense of community and purpose in helping others achieve financial stability.