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- Tasks: Support customers in financial distress with tailored solutions and repayment plans.
- Company: Leading financial services company with a focus on growth and impact.
- Benefits: Base salary of £27,081.60 plus bonuses, hybrid work model, and team bonding.
- Why this job: Make a real difference in people's lives while developing your communication skills.
- Qualifications: Empathetic communicators who can handle sensitive situations effectively.
- Other info: Initial office presence for training and excellent career growth opportunities.
The predicted salary is between 27081 - 31143 £ per year.
A leading financial services company is looking for a Call Centre - Financial Assist Associate in Glasgow. This role involves providing support to customers facing financial difficulties by offering tailored solutions and repayment plans.
Ideal candidates will be empathetic communicators who can handle sensitive situations effectively.
The position offers a base salary of £27,081.60 with potential earnings up to £31,143 including bonuses. The job is hybrid, requiring some office presence initially for training and team bonding.
Financial Support Advisor - Hybrid, Growth & Impact in Glasgow employer: Intrum Justitia
Contact Detail:
Intrum Justitia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Financial Support Advisor - Hybrid, Growth & Impact in Glasgow
✨Tip Number 1
When you're prepping for that interview, think about the specific challenges customers face in financial difficulties. We want you to show empathy and understanding, so practice how you'd communicate tailored solutions. Role-play with a friend or even in front of the mirror!
✨Tip Number 2
Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn. They can give us insider tips about the company culture and what they look for in a Financial Support Advisor. Plus, it shows your genuine interest!
✨Tip Number 3
Prepare some thoughtful questions to ask during your interview. This not only shows your enthusiasm but also helps us gauge if the role is right for you. Think about what you want to know about the team dynamics or training processes.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we often have exclusive roles listed there that you won’t find anywhere else!
We think you need these skills to ace Financial Support Advisor - Hybrid, Growth & Impact in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in financial support and customer service. We want to see how you've helped others in tough situations, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your empathy and communication skills. We love candidates who can connect with customers on a personal level, so let that personality come through.
Showcase Relevant Skills: When filling out your application, emphasise any relevant skills like problem-solving and active listening. We’re looking for those who can handle sensitive situations with care, so make sure we see that in your application.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Intrum Justitia
✨Understand the Role
Before your interview, make sure you thoroughly understand what a Financial Support Advisor does. Familiarise yourself with the types of financial difficulties customers might face and think about how you would approach offering tailored solutions.
✨Show Empathy
Since this role requires handling sensitive situations, practice demonstrating empathy in your responses. Prepare examples from your past experiences where you successfully supported someone in a difficult situation, highlighting your communication skills.
✨Research the Company
Get to know the financial services company you're interviewing with. Understand their values, mission, and any recent news. This will not only help you answer questions but also show that you’re genuinely interested in being part of their team.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about the training process, team dynamics, or how success is measured in the role. It shows you’re engaged and eager to learn more about the position.