Intrum in Glasgow is seeking a Customer Support Representative to engage with customers facing financial difficulties, offering tailored repayment options and a compassionate, service‑miented approach.
You will manage calls across various accounts, deliver clear explanations, and ensure outcomes align with Consumer Duty. The role is hybrid, with induction at the office and phased remote work.
#J-18808-Ljbffr
Empathetic Financial Support Specialist (Hybrid) in Glasgow employer: Intrum Justitia
At Intrum, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values ethics, dedication, solutions, and empathy. Our Glasgow office provides a fantastic hybrid working model, competitive salary, and numerous employee benefits, including structured training and personal development opportunities, making it an ideal place for those looking to make a meaningful impact in customer support. Join us to be part of a team that not only prioritises your growth but also fosters a sense of community and purpose in helping others achieve financial stability.
