Intrum Justitia in Glasgow is recruiting for Customer Support Representatives to assist customers facing financial difficulties with empathy and care. You will use clear communication to understand individual circumstances and guide them to suitable solutions, including repayment plans.
The role blends office presence with hybrid working after induction. The team supports customers using modern AI-assisted tools, focusing on delivering excellent service within 40-hour weeks and structured
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Empathetic Debt Solutions Specialist (Hybrid) in Glasgow employer: Intrum Justitia
At Intrum, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values ethics, dedication, solutions, and empathy. Our Glasgow office provides a fantastic hybrid working model, competitive salary, and numerous employee benefits, including structured training and personal development opportunities, making it an ideal place for those looking to make a meaningful impact in customer support. Join us to be part of a team that not only prioritises your growth but also fosters a sense of community and purpose in helping others achieve financial stability.
