Empathy-Driven Customer Support Specialist (Hybrid)

Empathy-Driven Customer Support Specialist (Hybrid)

Full-Time On-site
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Intrum is seeking a Customer Support Representative in Reigate on a hybrid basis. You will engage with customers facing financial difficulties, listen with care, and offer personalised repayment options.

You’ll handle diverse accounts, deliver clear guidance, and prioritise fair outcomes under Consumer Duty guidelines. The role combines office-based induction with hybrid working after onboarding, requires strong English and numeracy, and includes a competitive base salary with performance-based

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Empathy-Driven Customer Support Specialist (Hybrid) employer: Intrum Justitia

At Intrum, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values ethics, dedication, solutions, and empathy. Our Glasgow office provides a fantastic hybrid working model, competitive salary, and numerous employee benefits, including structured training and personal development opportunities, making it an ideal place for those looking to make a meaningful impact in customer support. Join us to be part of a team that not only prioritises your growth but also fosters a sense of community and purpose in helping others achieve financial stability.

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Contact Details:

Intrum Justitia Recruitment Team