Intrum in the United Kingdom seeks a Customer Support Representative to assist customers in financial difficulty. You will provide tailored repayment options, handle calls, and manage varied accounts while ensuring compliant, fair outcomes.
The role uses AI-assisted guidance to deliver excellent service during scheduled shifts in a hybrid office in Reigate. The ideal candidate has solid customer service experience, strong communication, empathy, and numeracy.
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Empathetic Customer Support Advisor — Hybrid employer: Intrum Justitia
At Intrum, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values ethics, dedication, solutions, and empathy. Our Glasgow office provides a fantastic hybrid working model, competitive salary, and numerous employee benefits, including structured training and personal development opportunities, making it an ideal place for those looking to make a meaningful impact in customer support. Join us to be part of a team that not only prioritises your growth but also fosters a sense of community and purpose in helping others achieve financial stability.
