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For Companies At a Glance
- Tasks: Provide IT support and manage infrastructure for our EMEA teams.
- Company: Join a global travel company that values innovation and teamwork.
- Benefits: Flexible hours, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a team that enhances travel experiences through reliable IT solutions.
- Qualifications: Experience in Windows and macOS, plus strong communication skills.
- Other info: Dynamic hybrid role with a focus on customer service and secure IT systems.
The predicted salary is between 36000 - 60000 £ per year.
A global travel company is seeking an Infrastructure & Support Engineer to provide reliable IT support and manage infrastructure for its EMEA teams. This hybrid role requires a strong background in Windows and macOS environments, along with excellent communication skills and experience with Microsoft 365.
Responsibilities include:
- User support
- Device administration
- Ensuring secure IT systems
Candidates should have a background in ICT or Computer Science and a customer-service mindset. Join us in delivering impactful travel experiences.
Hybrid IT Infrastructure & Support Engineer | Flexible Hours employer: Intrepid Travel
Contact Detail:
Intrepid Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid IT Infrastructure & Support Engineer | Flexible Hours
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss your experience with Windows, macOS, and Microsoft 365. Share specific examples of how you've tackled challenges in previous roles.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how you'd handle user support scenarios or device administration issues. Practising your responses will help you feel more confident and show off that customer-service mindset.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Plus, it gives you a better chance to stand out in the crowd!
We think you need these skills to ace Hybrid IT Infrastructure & Support Engineer | Flexible Hours
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows and macOS environments, as well as your skills in Microsoft 365. We want to see how your background in ICT or Computer Science aligns with the role!
Show Off Your Communication Skills: Since this role involves user support, it’s crucial to demonstrate your excellent communication skills. Use examples in your application that showcase how you’ve effectively helped users in the past.
Highlight Your Customer-Service Mindset: We love candidates who put users first! Share experiences where you’ve gone above and beyond to ensure a great customer experience, especially in IT support roles.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in delivering impactful travel experiences.
How to prepare for a job interview at Intrepid Travel
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows and macOS environments. Be ready to discuss specific experiences you've had with these systems, as well as any troubleshooting you've done. This will show that you’re not just familiar with the tech but can also handle real-world issues.
✨Show Off Your Communication Skills
Since this role involves user support, practice explaining technical concepts in simple terms. Think about examples where you’ve successfully communicated with non-technical users. This will demonstrate your ability to connect with colleagues and clients alike.
✨Highlight Your Customer-Service Mindset
Prepare to share instances where you went above and beyond for a user or team. Companies love candidates who prioritise customer satisfaction, so think of specific examples that showcase your dedication to providing excellent support.
✨Familiarise Yourself with Microsoft 365
As this role requires experience with Microsoft 365, make sure you know its features and how they can benefit teams. Be ready to discuss how you’ve used it in past roles, and consider any tips or tricks you can share that might help improve efficiency.
