Tour Leader, UK and Ireland

Tour Leader, UK and Ireland

Full-Time 30000 - 42000 £ / year (est.) No home office possible
Go Premium
I

At a Glance

  • Tasks: Lead unforgettable tours, share local culture, and create amazing travel experiences.
  • Company: Join Intrepid Travel, a certified B Corp with over 35 years of adventure.
  • Benefits: Flexible freelance work, travel perks, training, and career growth opportunities.
  • Why this job: Inspire travellers and explore the beauty of the UK and Ireland.
  • Qualifications: Strong communication skills, customer service experience, and a passion for travel.
  • Other info: Diverse team culture that values inclusion and personal expression.

The predicted salary is between 30000 - 42000 £ per year.

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries.

We are Intrepid

The world needs more Intrepid people:

Do you dream of inspiring travellers and helping them fall in love with their destination by immersing them in your local culture and exposing them to real life experiences? Being a Tour Leader with Intrepid, you will do just that!

Every day will be different, but every day you will:

  • Provide exceptional customer service, storytelling and travel advice – whether it\’s guiding a morning market exploration, organising a hands‑on craft workshop, or arranging a home‑cooked meal with a local family, you’ll create unforgettable moments that our travellers will never forget.
  • Ensure the safety and well‑being of your travellers – at times, you may need to assist in challenging situations while remaining calm and professional. A traveller might lose their passport, require medical attention, or there may be a clash of personalities, and you will be their first point of contact.
  • Host, lead, and execute tours within budget, follow the itinerary, and complete your administrative duties with precision.
  • Share your passion for travel – inspire our customers with your love for travel, embodying our core values of being Ambitious, Impactful, Real, and Together at every step of the journey.

To be considered you must have:

  • Excellent communication skills in English
  • Strong customer service experience and the ability to build rapport with a broad range of travellers.
  • Travel experience in the UK and Ireland, with a passion for sharing these regions with our travellers.
  • Basic computer skills – including experience with email, Word, and Excel.
  • Full rights to work as a freelancer in these regions (we are unable to assist with obtaining freelancer registration).

What you need to know:

  • This is a freelance contract position, offering flexibility in when and how you work; however, strong commitment throughout our main season (May to September) is essential.
  • We’re currently recruiting for leaders to join us from early 2026, with training to take place from 20th‑24th April 2026 in our Brixton, London office.
  • You will have to provide us with your freelance registration details before you start.
  • With extended hours, lots of walking and activities, and close engagement with travellers, it’s important to be mentally and physically prepared for the challenge.
  • You’ll need the ability to travel and spend extended periods away from home, as some tours can last up to four weeks.
  • You will be running tours through the UK and Ireland, you can check out some example itineraries here: www.intrepidtravel.com

Our people reflect the diversity of our customers and the communities we visit:

Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.

For our Tour Leaders, the work perks may vary from country to country, but some of the work perks we offer include:

  • A free Intrepid Trip! Enjoy the chance to experience Intrepid as a customer once you\’ve led enough trips to qualify.
  • Diverse departures throughout the year! Including hiking or biking adventures, festival, family, premium and foodie trips.
  • Travel to where the trip starts (and home again) is included and covered by us.
  • Some meals and all accommodation included – often where the guests are staying, such as hotels, camping, homestay etc.
  • Access to learning and development programs, e‑learning and comprehensive tour leader training before you even start.
  • Internal career opportunities to further your career in travel and beyond.
  • Amazing travel discounts for you to experience Intrepid as a passenger.
  • Recognition and celebration with awards nights and the chance for our top performers to travel to our yearly Global Summit!
  • Opportunity to support not-for-profit Intrepid Foundations projects.

We are Real. Together. Ambitious. Impactful. These are our values and to us they\’re more than just words, they are the pillars of our success and every day it\’s our people and the work they do that bring them to life.

We aim to ensure diversity, equity, and inclusion stay part of our recruitment process. If you require any reasonable adjustment to participate in the recruitment process, please contact us at careersupport@intrepidtravel.com with your name, location, and the adjustments you require, we will then be in touch to support your application.

#J-18808-Ljbffr

Tour Leader, UK and Ireland employer: Intrepid Experience

At Intrepid Travel, we pride ourselves on being a certified B Corp that champions sustainable travel and cultural immersion. As a Tour Leader in the UK and Ireland, you will enjoy a flexible freelance role with opportunities for personal growth, diverse travel experiences, and a supportive work culture that celebrates diversity and inclusion. With comprehensive training, travel perks, and a commitment to making a positive impact, Intrepid is an exceptional employer for those passionate about inspiring others through travel.
I

Contact Detail:

Intrepid Experience Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Tour Leader, UK and Ireland

✨Tip Number 1

Get to know the company culture! Before your interview, dive into Intrepid Travel's values and mission. This will help you connect your experiences with what they stand for, showing them you're not just a fit for the role, but for the team too.

✨Tip Number 2

Practice your storytelling skills! As a Tour Leader, you'll need to share captivating stories about your travels. Prepare a few anecdotes that highlight your customer service skills and how you've handled tricky situations in the past.

✨Tip Number 3

Show off your local knowledge! Brush up on interesting facts and hidden gems about the UK and Ireland. This will not only impress your interviewers but also demonstrate your passion for sharing these regions with travellers.

✨Tip Number 4

Don’t forget to ask questions! Interviews are a two-way street. Prepare thoughtful questions about the role and the company. This shows your genuine interest and helps you figure out if Intrepid is the right fit for you.

We think you need these skills to ace Tour Leader, UK and Ireland

Exceptional Customer Service
Storytelling
Travel Advice
Safety and Well-being Management
Calmness in Challenging Situations
Tour Hosting and Execution
Budget Management
Itinerary Following
Administrative Precision
Communication Skills in English
Rapport Building
Travel Experience in the UK and Ireland
Basic Computer Skills
Flexibility
Mental and Physical Preparedness

Some tips for your application 🫡

Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share personal stories or experiences that highlight your connection to the UK and Ireland. We want to see how you can inspire others with your enthusiasm.

Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. Highlight your customer service experience and any relevant travel adventures that align with what we’re looking for.

Be Professional Yet Approachable: While we love a friendly tone, remember to keep it professional. Use clear language and structure your application well. This shows us you can communicate effectively, which is key for a Tour Leader!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Intrepid Experience

✨Know Your Destinations

Make sure you brush up on your knowledge of the UK and Ireland. Familiarise yourself with local cultures, hidden gems, and popular attractions. This will not only help you answer questions confidently but also show your passion for sharing these experiences with travellers.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you provided exceptional customer service. Think about times when you resolved conflicts or went above and beyond for a customer. This will demonstrate your ability to handle challenging situations, which is crucial for a Tour Leader.

✨Embody the Core Values

Intrepid Travel values being Ambitious, Impactful, Real, and Together. During the interview, weave these values into your responses. Share stories that reflect these principles and how you can contribute to creating unforgettable moments for travellers.

✨Be Ready for Practical Scenarios

Expect situational questions that assess your problem-solving skills. Prepare for scenarios like a lost passport or a medical emergency. Think through how you would remain calm and professional while ensuring the safety and well-being of your travellers.

Tour Leader, UK and Ireland
Intrepid Experience
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>