At a Glance
- Tasks: Support over 7800 users globally with IT solutions and equipment setup.
- Company: Join Netcompany, a top-rated tech company transforming the digital landscape.
- Benefits: Enjoy hybrid working, 25 days holiday, private healthcare, and professional development support.
- Other info: Be part of a diverse team in a culture that values agility and innovation.
- Why this job: Make a real impact in a fast-paced environment while learning cutting-edge technologies.
- Qualifications: Experience in IT support, strong communication skills, and a customer service mindset.
The predicted salary is between 29700 - 36300 £ per year.
Join Netcompany in leveraging technological innovations to foster societal transformation. Netcompany was awarded 5th position on the esteemed UK Top 50 Best Places to Work in the Glassdoor Employees’ Choice Awards for 2024. As one of the fastest growing technology companies, we are disrupting the marketplace and revolutionizing the way businesses operate. Our vision is to be the leading digital challenger in Europe whilst evolving the next generation of IT consulting.
Operating across both public and private sectors, we offer a comprehensive range of services from product design and engineering, digital strategy, data services & management (Machine Learning and AI), cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs.
As part of the IT Services in Netcompany, you will be part of a global support team where you will provide support both on-site from our office in London and online with over 7800 users globally. You will quickly become acquainted with new processes and technical solutions, the learning curve will be steep, and it is crucial that you are driven by learning new things. In short, you get a workday where you make a difference.
As an Onsite IT Engineer, you will be responsible for:
- Single Point of Contact (SPoC) in Netcompany and thus act as an ambassador for IT Services.
- Providing support on O365, including Teams, Outlook, SharePoint, as well as local applications on PC and mobile devices.
- Performing practical tasks such as preparation and installation of equipment for new and existing employees.
- First contact for meeting rooms service with high-end AV solutions, printers and more.
- Participating in the purchase and distribution of hardware and software.
- Full ownership of your work tasks and project work.
We are looking for someone who thrives in a fast-paced environment. You should possess a strong customer service mindset and understand the importance of positively supporting the business and the team you work in. You can work independently and proactively based on an overall structured framework. Furthermore, we envision that you have:
- Experience working within an IT department, providing support to end users.
- Excellent communication skills as you will be working with senior leadership and global teams.
- Good understanding of the Windows operating system and familiarity with M365, including popular tools like Teams and office products.
- Knowledge of computer accessories like docking stations.
- Relevant education or certificate related to IT support and/or computer technology would be highly desirable.
- It is an advantage if you have knowledge of one or more of the technologies: Active Directory, SharePoint, Audio & Video technology.
Benefits include:
- Hybrid working model with some flexible working.
- 25 days’ holiday.
- Private Medical Health care via Vitality.
- Pension contribution, Life Assurance.
- Professional certifications supported as part of learning and development.
- A range of retail discounts to enhance your lifestyle, encompassing restaurants, supermarkets, travel, leisure activities and health and well-being services.
- Access to our Employee Resource Groups, our groups represent diverse backgrounds and provide a platform for colleagues to connect, learn, and support one another.
We pride ourselves on our entrepreneurial spirit and our capacity for doing things differently. Our culture is built on fostering low bureaucracy, emphasizing high agility and promoting flexibility, enabling everyone to contribute their best.
Our journey began in the UK with the acquisition of Hunter Macdonald in 2017. As one of Northern Europe's most accomplished IT companies, we have expanded our headcount globally to 7400+ employees and have offices in the UK, Denmark, Norway, Poland, Holland and Vietnam.
We are a Disability Confident Employer and are committed to creating an inclusive and diverse environment that celebrates every individual. Our recruitment processes are based on individual merit. If you require any reasonable adjustments or additional support during the interview process, please email Jenny at reasonableadjustments@netcompany.com for assistance.
Onsite IT Engineer in London employer: Intrasoft International
Netcompany is an exceptional employer, recognised as one of the UK’s Top 50 Best Places to Work for 2024. With a strong emphasis on employee growth and a vibrant work culture that promotes flexibility and innovation, we offer a hybrid working model, comprehensive benefits including private medical care, and opportunities for professional development. Our London office serves as a dynamic hub where you can make a meaningful impact while being part of a diverse and inclusive team dedicated to technological transformation.
StudySmarter Expert Advice🤫
We think this is how you could land Onsite IT Engineer in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Intrasoft International values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Intrasoft International might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Intrasoft International!
✨Direct Apply to Intrasoft International
Let's not forget to apply directly through the Intrasoft International website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Onsite IT Engineer in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Intrasoft International.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Intrasoft International. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Intrasoft International
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
