At a Glance
- Tasks: Lead and mentor the Practice Support Team in delivering top-notch patient services.
- Company: Join IntraHealth, a leading provider of NHS Primary and Community Care services.
- Benefits: Enjoy competitive salary, excellent NHS terms, and opportunities for personal growth.
- Other info: Exciting time to join with great career development opportunities.
- Why this job: Be part of a dynamic team making a real difference in patient care.
- Qualifications: Experience in primary care and secretarial work preferred, but training provided.
The predicted salary is between 30000 - 40000 £ per year.
Closing date for applications: Tuesday 7th July 2026
Full Time, 37.5hrs per week, Permanent
IntraHealth is one of the UK’s leading providers of NHS Primary and Community Care services. We serve a range of patients across our three divisions of Primary Care (general practice), Pharmacy and Clinical Services which includes anticoagulation monitoring, patient medication reviews and childhood immunisation programmes. We also provide management and clinical support to other GP practices and NHS bodies. We are a well‑established organisation having provided NHS services since the company was founded in 1999. Our team is made up of GPs, Advanced Nurse Practitioners (ANPs), Nurses, Pharmacists, Pharmacy Technicians, Health Care Assistants (HCAs) and local administration teams supported by a centralised back‑office function; providing finance, HR, administration and data analysis support. We operate NHS services across the North East, North West and Yorkshire.
IntraHealth are recruiting for PST Team Leader for our Brook Square Surgery. To lead, manage and mentor the Practice Support Team in day‑to‑day reception and administrative duties. Support and encourage a motivated team to work together to deliver a high‑quality service to our patients and to our colleagues, doctors and external organisations. Promote Practice’s guidelines and policies, communicating clear deadlines to the team, thereby ensuring the Practice operates efficiently. Continually improve performance of the team and adhere to Care Quality Commission standards. Work with and support the Senior PST role.
Our ideal candidate will have experience of primary care and secretarial work but training will be given and there must be a willingness to play a leading role in the development of patient‑centred services. You should be enthusiastic, committed and able to work as part of the practice team with good communication and interpersonal skills.
The successful applicant for this post will be joining us at a particularly exciting time and in return you will enjoy excellent NHS terms and conditions, a competitive salary and opportunities for personal and professional development both locally and nationally.
Location: Brook Square Surgery, Trafalgar House, 41-44 Trafalgar Street West, Scarborough, YO12 7AS
Practice Support Team, Team Leader in Scarborough employer: Intrahealth Ltd
IntraHealth is an exceptional employer, offering a supportive and collaborative work culture that prioritises the well-being of both employees and patients. As a leader in NHS Primary and Community Care services, we provide our team with extensive opportunities for personal and professional growth, competitive salaries, and excellent NHS terms and conditions, all within the vibrant community of Scarborough. Join us at Brook Square Surgery to make a meaningful impact while advancing your career in a dynamic healthcare environment.
StudySmarter Expert Advice🤫
We think this is how you could land Practice Support Team, Team Leader in Scarborough
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Intrahealth Ltd.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Intrahealth Ltd.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Intrahealth Ltd, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Practice Support Team, Team Leader in Scarborough
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Intrahealth Ltd.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Intrahealth Ltd.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Intrahealth Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Intrahealth Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Intrahealth Ltd
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Intrahealth Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
