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For Companies At a Glance
- Tasks: Support and optimise Okta Identity Cloud environments for various clients.
- Company: Intragen, a leader in cybersecurity and IAM solutions across Europe.
- Benefits: Competitive salary, flexible remote work, training days, and birthday leave.
- Why this job: Join a collaborative team and enhance your skills in cutting-edge IAM technology.
- Qualifications: 3 years of experience with Okta and strong IAM knowledge required.
- Other info: Opportunities for professional development and diverse customer interactions.
The predicted salary is between 36000 - 60000 £ per year.
About Us
Intragen is a leader in cybersecurity and Identity & Access Management (IAM) software solutions with teams across 5 European countries. Our Managed Services team helps clients keep their IAM platforms secure, reliable and continuously improving. We are now looking for a skilled IAM Engineer to join our Okta Managed Services function and play a key role in operating and enhancing our clients' Okta environments.
Job Description
As an Okta IAM Engineer you will be responsible for supporting, maintaining and optimising Okta Identity Cloud environments for a portfolio of customers. You will handle incidents, changes and service requests working closely with clients to ensure their IAM platforms remain secure, resilient and aligned with best practices. This role requires strong technical skills in Okta, the ability to troubleshoot and resolve issues, and a service‑oriented mindset for delivering high‑quality managed services.
Key Responsibilities
- Operate and support Okta Identity Cloud platforms (Workforce and/or Customer Identity).
- Troubleshoot, resolve and document incidents, problems and service requests.
- Implement configuration changes (SSO, MFA, Lifecycle Management, API Access Management, etc.) in client environments.
- Monitor system health and performance, escalating risks and proactively addressing issues.
- Support integrations with directories (AD, Azure AD, LDAP), IdPs and applications.
- Automate workflows and processes using Okta Workflows, APIs or scripting.
- Collaborate with clients and internal teams to ensure SLAs and service‑quality standards are met.
- Maintain knowledge articles, runbooks and process documentation.
- Contribute to continuous service‑improvement initiatives within the Managed Services team.
Requirements
- 3 years of hands‑on experience with Okta Identity Cloud (Workforce and/or Customer).
- Strong knowledge of IAM concepts: authentication, federation, provisioning and governance.
- Expertise with Okta capabilities including SSO, Adaptive MFA, Lifecycle Management, Universal Directory and API Access Management.
- Familiarity with modern identity protocols: SAML, OIDC, OAuth 2.0 and SCIM.
- Experience integrating Okta with enterprise applications and directories.
- Scripting/automation knowledge (PowerShell, Python or similar).
- Experience working in a support operations or managed services context.
- Okta certifications (Professional Administrator, Architect or similar) highly desirable.
What We Offer
- Competitive salary and benefits package, including birthday leave, flexible & remote working, 5 dedicated training days per year, LinkedIn Learning access and Employee of the Quarter award.
- Ongoing professional development, including funded Okta certifications and IAM training.
- A collaborative supportive environment with a strong focus on knowledge sharing and continuous improvement.
- The chance to work with diverse customer environments and deepen your expertise in Okta and IAM operations.
Employment Type: Full‑Time
Experience: years
Vacancy: 1
IAM Engineer Okta Managed Services employer: Intragen
Contact Detail:
Intragen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IAM Engineer Okta Managed Services
✨Network Like a Pro
Get out there and connect with folks in the IAM space! Attend meetups, webinars, or even online forums. The more people you know, the better your chances of landing that dream job.
✨Show Off Your Skills
Don’t just talk about your experience with Okta; demonstrate it! Create a portfolio or a GitHub repo showcasing your projects, scripts, or any automations you've done. This will make you stand out to potential employers.
✨Tailor Your Approach
When reaching out to companies, including Intragen, make sure to tailor your message. Highlight how your skills in IAM and Okta can specifically benefit their Managed Services team. Personal touches go a long way!
✨Apply Through Our Website
We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining our awesome team!
We think you need these skills to ace IAM Engineer Okta Managed Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Okta and IAM concepts. We want to see how your skills align with the job description, so don’t be shy about showcasing your relevant projects and achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IAM and how you can contribute to our Managed Services team. Keep it engaging and personal – we love getting to know our applicants!
Show Off Your Technical Skills: Since this role requires strong technical skills, make sure to mention your hands-on experience with Okta and any relevant scripting or automation knowledge. We’re keen to see how you’ve tackled challenges in past roles!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Intragen
✨Know Your Okta Inside Out
Make sure you brush up on your Okta knowledge before the interview. Familiarise yourself with its features like SSO, MFA, and Lifecycle Management. Being able to discuss these confidently will show that you're not just a candidate, but a potential asset to their team.
✨Showcase Your Troubleshooting Skills
Prepare to share specific examples of how you've resolved incidents or problems in past roles. Think about times when you had to troubleshoot issues in IAM environments and be ready to explain your thought process. This will demonstrate your hands-on experience and problem-solving abilities.
✨Understand IAM Concepts Thoroughly
Since this role revolves around Identity & Access Management, make sure you can articulate key concepts like authentication, federation, and provisioning. Being able to discuss these topics will help you stand out as someone who truly understands the field.
✨Be Ready to Discuss Automation
With automation being a key part of the role, be prepared to talk about your scripting or automation experience. Whether it's PowerShell or Python, having examples of how you've automated workflows or processes will show that you can contribute to continuous service improvement.