At a Glance
- Tasks: Manage client accounts, drive renewals, and enhance service delivery.
- Company: Join a dynamic team at a leading PR/IR services company in London.
- Benefits: Competitive salary, professional development, and a vibrant work culture.
- Other info: Opportunity for career advancement in a supportive environment.
- Why this job: Make a real impact by nurturing client relationships and driving business growth.
- Qualifications: B2B sales experience and strong relationship management skills required.
The predicted salary is between 35000 - 45000 £ per year.
We are currently looking for a motivated, dynamic, and results-driven Associate Account Manager to join our Sales Team in London to deliver a best-in-class service to Notified Clients. The role is focused on ensuring exceptional service delivery - as the Associate Account Manager you will need to work in partnership with key stakeholders across the global business to build collaborative relationships, drive service improvement and deliver a return to the business. You will focus on developing and managing the portfolio of accounts, leading the sales process in renewals and upsell opportunities.
Responsibilities
- Develop, manage, and nurture relationships with accounts
- Lead the sales process in renewals and upsell opportunities
- Ensure that new or renewal contracts and service deliverables are achievable and provide feedback and sign off
- Take overall responsibility of the customer experience by taking ownership of the customer lifecycle from start to finish
- Build and sustain value driven relationships with key stakeholders and influencers across all touch points of the customer's journey within Notified including client onboarding and training
- Analyse and interpret data, identify trends and suggest solutions by gathering and reporting detailed performance data against key indicators to generate actionable improvements to the quality of services offered by Notified
Qualifications
- At least 12 months of B2B Sales experience as Business Development Associate/Associate Account Manager
- Experience in client-facing position. Experience in support of complex products will be considered as advantage.
- Degree qualified in Business, Sales, Public Relations, Marketing, Media or related discipline
- Ability to negotiate with key stakeholders in a B2B environment
- Prior professional experience working with minimal supervision
- Self-starter with excellent time-management skills
- Superior relationship management and interpersonal skills
- Experience delivering compelling presentations to large audiences
- Ability to consistently deliver inspiring, engaging and meaningful messages to clients
- Willingness to travel within assigned territory
- Independent, resilient with a strong ability to hit the ground running
- Adaptability, hard worker, ability to work under pressure
We are proud to be an equal opportunities employer and no part of this advertisement is intended to discriminate on any grounds.
Client Growth & Renewal Specialist, PR/IR Services (London) employer: Intrado
Join our vibrant team in London as a Client Growth & Renewal Specialist, where we prioritise a culture of collaboration and innovation. We offer exceptional employee growth opportunities, a supportive work environment, and the chance to make a meaningful impact on our clients' success. With a focus on professional development and a commitment to diversity, we ensure that every team member thrives while delivering best-in-class service to our valued clients.
StudySmarter Expert Advice🤫
We think this is how you could land Client Growth & Renewal Specialist, PR/IR Services (London)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Practice your pitch! You never know when you’ll meet someone who could help you land that dream job. Have a clear, concise summary of your experience and what you bring to the table ready to go. Make it engaging and memorable!
✨Tip Number 3
Follow up after interviews or networking events. A simple thank-you email can go a long way in keeping you top of mind. It shows you’re genuinely interested and professional, which is exactly what employers want to see.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly can sometimes give you an edge over other candidates. So, get your application in and let’s get you started on this exciting journey!
We think you need these skills to ace Client Growth & Renewal Specialist, PR/IR Services (London)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Associate Account Manager. Highlight your B2B sales experience and any client-facing roles you've had. We want to see how your skills align with our focus on exceptional service delivery!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about client growth and how you can drive service improvement. Be sure to mention specific examples from your past that demonstrate your ability to build relationships and manage accounts.
Showcase Your Data Skills:Since analysing data is key in this role, don’t forget to mention any experience you have with performance metrics or reporting. We love candidates who can identify trends and suggest actionable improvements, so let us know how you've done this in the past!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Intrado
✨Know Your Accounts
Before the interview, take some time to research the company’s existing clients and their needs. Understanding the accounts you’ll be managing will help you demonstrate your ability to nurture relationships and drive service improvement.
✨Showcase Your Sales Skills
Prepare specific examples from your past B2B sales experience that highlight your success in renewals and upselling. Be ready to discuss how you’ve led sales processes and achieved results, as this will resonate well with the interviewers.
✨Demonstrate Data Savvy
Since analysing data is key in this role, come prepared to discuss how you've used data to identify trends and suggest actionable improvements in previous positions. This shows you can contribute to enhancing service delivery.
✨Engage with Stakeholders
Think about how you would build and sustain relationships with key stakeholders. Prepare to share strategies you’ve used in the past to engage clients and ensure a positive customer experience throughout their journey.
