At a Glance
- Tasks: Manage client accounts and drive sales through renewals and upsell opportunities.
- Company: Dynamic PR/IR services company based in London with a focus on client success.
- Benefits: Competitive salary, professional development, and a collaborative work environment.
- Other info: Opportunity for growth in a fast-paced, supportive workplace.
- Why this job: Join a vibrant team and make a real impact on client relationships and service delivery.
- Qualifications: 12 months of B2B sales experience and strong relationship management skills.
The predicted salary is between 35000 - 45000 £ per year.
We are currently looking for a motivated, dynamic, and results-driven Associate Account Manager to join our Sales Team in London to deliver a best-in-class service to Notified Clients. The role is focused on ensuring exceptional service delivery - as the Associate Account Manager you will need to work in partnership with key stakeholders across the global business to build collaborative relationships, drive service improvement and deliver a return to the business. You will focus on developing and managing the portfolio of accounts, leading the sales process in renewals and upsell opportunities.
Responsibilities
- Develop, manage, and nurture relationships with accounts
- Lead the sales process in renewals and upsell opportunities
- Ensure that new or renewal contracts and service deliverables are achievable and provide feedback and sign off
- Take overall responsibility of the customer experience by taking ownership of the customer lifecycle from start to finish
- Build and sustain value driven relationships with key stakeholders and influencers across all touch points of the customer's journey within Notified including client onboarding and training
- Analyse and interpret data, identify trends and suggest solutions by gathering and reporting detailed performance data against key indicators to generate actionable improvements to the quality of services offered by Notified
Qualifications
- At least 12 months of B2B Sales experience as Business Development Associate/Associate Account Manager
- Experience in client-facing position. Experience in support of complex products will be considered as an advantage.
- Degree qualified in Business, Sales, Public Relations, Marketing, Media or related discipline
- Ability to negotiate with key stakeholders in a B2B environment
- Prior professional experience working with minimal supervision
- Self-starter with excellent time-management skills
- Superior relationship management and interpersonal skills
- Experience delivering compelling presentations to large audiences
- Ability to consistently deliver inspiring, engaging and meaningful messages to clients
- Willingness to travel within assigned territory
- Independent, resilient with a strong ability to hit the ground running
- Adaptability, hard worker, ability to work under pressure
We are proud to be an equal opportunities employer and no part of this advertisement is intended to discriminate on any grounds.
Associate Account Manager - PR/IR Services employer: Intrado
Join our vibrant team in London as an Associate Account Manager, where you'll thrive in a dynamic work culture that prioritises collaboration and innovation. We offer exceptional employee growth opportunities, competitive benefits, and a commitment to delivering best-in-class service to our clients. With a focus on nurturing relationships and driving service improvements, you'll find meaningful and rewarding employment in a supportive environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Associate Account Manager - PR/IR Services
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential contacts. You never know who might help you land that Associate Account Manager role!
✨Tip Number 2
Practice your pitch! When you get the chance to meet someone from the company or industry, have a quick and engaging introduction ready. Highlight your B2B sales experience and how you can bring value to their team. Remember, first impressions count!
✨Tip Number 3
Follow up after meetings or networking events. A simple thank-you email can go a long way. Mention something specific from your conversation to jog their memory and keep the connection alive. It shows you’re genuinely interested and proactive!
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are enthusiastic about joining us. Make sure to tailor your application to highlight your relationship management skills and your ability to drive service improvements. Let’s get you on board!
We think you need these skills to ace Associate Account Manager - PR/IR Services
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Associate Account Manager. Highlight your B2B sales experience and any client-facing roles you've had. We want to see how your skills align with our need for relationship management and service delivery.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our team. Mention specific experiences that demonstrate your ability to manage accounts and drive service improvements.
Showcase Your Achievements:When detailing your past roles, focus on achievements rather than just responsibilities. Use numbers and examples to illustrate how you've successfully managed accounts or led sales processes. We love seeing results-driven candidates!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Intrado
✨Know Your Accounts
Before the interview, take some time to research the accounts you might be managing. Understand their needs, challenges, and how Notified can provide value. This will show your potential employer that you're proactive and ready to hit the ground running.
✨Showcase Your Relationship Skills
Be prepared to discuss examples of how you've built and maintained relationships in previous roles. Use specific instances where your interpersonal skills made a difference. This is crucial for an Associate Account Manager, so make it count!
✨Prepare for Data Discussions
Since analysing data is part of the role, brush up on your ability to interpret performance metrics. Be ready to talk about how you've used data to drive improvements in past positions. This will demonstrate your analytical skills and your commitment to service excellence.
✨Practice Your Presentation Skills
As you'll need to deliver compelling presentations, practice explaining complex ideas clearly and engagingly. Consider doing a mock presentation with a friend or family member. This will help you feel more confident and articulate during the actual interview.
